Jacksonville Florida / United States

Requirements of the Sales Support Specialist

• Related Bachelor's Degree in Finance, Economics, Statistics, Accounting is very helpful and preferred or additional related equivalent work experience
• 2-3 years of related work experience or equivalent combination of transferable experience and education
• Proficient in Excel
• Must have experience analyzing data
• Sales compensation experience in any industry (healthcare is a plus, but not required)
• Proficient with Microsoft Office, including Word, Excel and PowerPoint (Teacher/Expert Level for at least one application in Office Suite)
• Demonstrated ability to work with staff and management at all levels of the Company
• Experience with the principles of change management
• Experience with the use of continuous improvement methodologies, tools and techniques (data collections, process mapping, and data analysis) for solutions
• Experience with multiple Sales Performance Management solutions
• Working experience with Seibel or other CRM Systems
• Knowledge and experience with Structured Query Language (SQL)

Benefits of the Sales Support Specialist

• 6 month contract with the possibility to be extended
• Full time hours
• Medical / Dental / Vision
• 401k

Responsibilities of the Sales Support Specialist

• Ensure accuracy of sales compensation data for load into interfaces and resolve any exceptions prior to incentive payout.
  
• Develop "what-if" scenarios for incentive plan designs.
  Interact with business partners to develop detailed requirements for new or amended incentive plan designs based on outputs from modeling.
  
• Analyze compensation and performance data timely and accurately by sourcing from the company systems and provide management with summary and key findings and conclusions
• Work with business partners to maintain incentive plan designs in Callidus TrueComp based on terms of negotiated contracts.
  
• Ensure accuracy of sales compensation data for load into interfaces and resolve any exceptions for assigned Channel Group(s) prior to incentive payout.
  
• Support client needs through accurate and timely issue resolution of inquiries or disputes.
  
• Determine root cause of inquiry using incentive management software tools.
  
• Identify, recommend and execute business process improvements and coordinate with Channel Group Lead and operational areas to align support for process needs and requirements.
  
• Validate Data conversion/transfer of data from a variety of platforms.
  
• Use project management methodologies and project life cycle (including implementation procedures) processes to improve validations and payment quality.
  
• Use Business Intelligence tools and concepts to validate and adjust payment outcomes.
  
• Develop Subject Matter Expert knowledge for all Comp Programs for assigned Channel Group(s).
  
• Effectively support and communicate with clients based on needs with accurate and timely issue resolution of inquiries or disputes.
  
• Provide support for compliance/legal inquiries and requests and present findings
• Prepare, present and train Channel Comp Plan(s) as needed.
  

If you believe that your skills and experience are a match for this position, please submit your most current resume and a recruiter will be in contact.
Resumes can be submitted via email to ************* or by applying online at https://jobs.
btginc.
com.
You may also give us a call at 904-998-9414 to speak to a recruiter.