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Salesforce Administrator

In United States

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Salesforce Administrator   

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JOB TITLE:

Salesforce Administrator

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Atlanta, GA United States

JOB DESCRIPTION:

687055 - state of GA - DHS - Salesforce Administrator   Position: Salesforce Administrator REQ ID: 687055 Client Name: GA DHS Job Location: 2 Peachtree Street, NW, Atlanta, GA 30303   Interview type: Either Web Cam or In Person Duration time:  07/25/2022 to 06/30/2023   Short Description: The Georgia Department of Human Services (DHS), Office of Information Technology is seeking qualified candidates for the temporary contractor staffing position of Salesforce Administrator-Child Welfare Program in Atlanta, Georgia.  Complete Description: The person filling this position will work to support the Salesforce Administration of the ACF-mandated Child Welfare application. This individual will then continue to work as a technical team member tasked to administer and modernize the current DHS/DFCS child welfare technology systems in compliance with the requirements of the CCWIS.   The Salesforce Administrator will be responsible for the day-to-configuration, maintenance, and improvement of our Child Welfare Program Portal Platform. The administrator will work closely with Functional leaders, Organizational units, and Subject Matter Experts to identify, develop and deploy new business processes to support Customer Service, Consumer Services, HR, and Sales Team processes.   Job Description:   Handle all essential administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine tasks   Complete regular internal system audits and prepares for upgrades   Manage Salesforce.com data feeds and other integrations   Coordinate the evaluation, scope, and completion of new development requests.   Effectively act as the liaison between our users, vendors, and the application development teams.   Work independently with user community members to define and document development requirements.    Qualifications   Bachelor's/Postgraduate degree, or professional qualification   Three years of experience as a Salesforce.com administrator   Sales Cloud, Service Cloud, and Admin certifications preferred   Strong understanding of the platform, with the ability to build custom apps and objects, Lightning components, formula fields, workflows, custom views, and other content of intermediate complexity   Strong understanding of Salesforce.com best practices and functionality   Strong data management abilities   A demonstrated ability to understand and articulate complex requirements   Previous experience working in a SCRUM or agile environment   Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the actual underlying needs   Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes   Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards   Creative and analytical thinker with strong problem-solving skills   Must demonstrate exceptional verbal and written communication skills   Must demonstrate the ability to communicate effectively      Client Skill Matrix:     Skills   Bachelor's degree from an accredited college or university       Experience as a Salesforce.com administrator   3 Years Certified Salesforce Administrator       Sales Cloud, Service Cloud, and Admin certifications        

Position Details

POSTED:

Sep 29, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16566912350231722

LOCATION:

United States

CITY:

Atlanta, GA

Job Origin:

OORWIN_ORGANIC_FEED

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Aug 19, 2017 9am-6pm
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687055 - state of GA - DHS - Salesforce Administrator   Position: Salesforce Administrator REQ ID: 687055 Client Name: GA DHS Job Location: 2 Peachtree Street, NW, Atlanta, GA 30303   Interview type: Either Web Cam or In Person Duration time:  07/25/2022 to 06/30/2023   Short Description: The Georgia Department of Human Services (DHS), Office of Information Technology is seeking qualified candidates for the temporary contractor staffing position of Salesforce Administrator-Child Welfare Program in Atlanta, Georgia.  Complete Description: The person filling this position will work to support the Salesforce Administration of the ACF-mandated Child Welfare application. This individual will then continue to work as a technical team member tasked to administer and modernize the current DHS/DFCS child welfare technology systems in compliance with the requirements of the CCWIS.   The Salesforce Administrator will be responsible for the day-to-configuration, maintenance, and improvement of our Child Welfare Program Portal Platform. The administrator will work closely with Functional leaders, Organizational units, and Subject Matter Experts to identify, develop and deploy new business processes to support Customer Service, Consumer Services, HR, and Sales Team processes.   Job Description:   Handle all essential administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine tasks   Complete regular internal system audits and prepares for upgrades   Manage Salesforce.com data feeds and other integrations   Coordinate the evaluation, scope, and completion of new development requests.   Effectively act as the liaison between our users, vendors, and the application development teams.   Work independently with user community members to define and document development requirements.    Qualifications   Bachelor's/Postgraduate degree, or professional qualification   Three years of experience as a Salesforce.com administrator   Sales Cloud, Service Cloud, and Admin certifications preferred   Strong understanding of the platform, with the ability to build custom apps and objects, Lightning components, formula fields, workflows, custom views, and other content of intermediate complexity   Strong understanding of Salesforce.com best practices and functionality   Strong data management abilities   A demonstrated ability to understand and articulate complex requirements   Previous experience working in a SCRUM or agile environment   Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the actual underlying needs   Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes   Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards   Creative and analytical thinker with strong problem-solving skills   Must demonstrate exceptional verbal and written communication skills   Must demonstrate the ability to communicate effectively      Client Skill Matrix:     Skills   Bachelor's degree from an accredited college or university       Experience as a Salesforce.com administrator   3 Years Certified Salesforce Administrator       Sales Cloud, Service Cloud, and Admin certifications        


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