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Seeking Bilingual Fluent in French CSR to work Remote in San Antonio

In Texas / United States

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Seeking Bilingual Fluent in French CSR to work Remote in San Antonio   

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JOB TITLE:

Seeking Bilingual Fluent in French CSR to work Remote in San Antonio

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

SAN ANTONIO Texas / United States

JOB DESCRIPTION:

This position is open for Bilingual candidates who are fluent in FRENCH and English. CSR Position. Candidate will work 3 days REMOTELY and expected to report 2 days to the office. Training and equipment will be provided upon Initial HireMonday- Friday 9:30am-6:30 pm. •High School Diploma or equivalent•Minimum of 1-2 years related experience in a Customer Service/Call Center•Intermediate computer proficiency and experience with Microsoft Office Please feel free to call 210-727-4819 for additional question or informationPRIMARY RESPONSIBILITIES: • Help process routing activities in the human capital management system • Process inbound Tier 1 Associate Service Center (ASC) interactions from customers via both phone and email to include general inquiries• Use computerized system for tracking, information gathering, and/or troubleshooting• Respond to inquiries• Actively redirect customers to self-service options as appropriate, teaching them how to be self-sufficient in use of direct access tools/portal• Perform proactive outbound follow-up communications• Execute tasks in accordance with standard operating procedures, including data entry transactions in Workday or other systems

Position Details

POSTED:

Apr 20, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S1644638407835120

LOCATION:

Texas / United States

CITY:

SAN ANTONIO

Job Origin:

Jobsrus_organic_feed

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Seeking Bilingual Fluent in French CSR to work Remote in San Antonio    Apply

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This position is open for Bilingual candidates who are fluent in FRENCH and English. CSR Position. Candidate will work 3 days REMOTELY and expected to report 2 days to the office. Training and equipment will be provided upon Initial HireMonday- Friday 9:30am-6:30 pm. •High School Diploma or equivalent•Minimum of 1-2 years related experience in a Customer Service/Call Center•Intermediate computer proficiency and experience with Microsoft Office Please feel free to call 210-727-4819 for additional question or informationPRIMARY RESPONSIBILITIES: • Help process routing activities in the human capital management system • Process inbound Tier 1 Associate Service Center (ASC) interactions from customers via both phone and email to include general inquiries• Use computerized system for tracking, information gathering, and/or troubleshooting• Respond to inquiries• Actively redirect customers to self-service options as appropriate, teaching them how to be self-sufficient in use of direct access tools/portal• Perform proactive outbound follow-up communications• Execute tasks in accordance with standard operating procedures, including data entry transactions in Workday or other systems


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