• Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

Chat with the recruiter

...Minimize

Hey I'm Online! Leave me a message.
Let me know if you have any questions.

Software Design Analyst (5 years)

In United States

Save this job

Software Design Analyst (5 years)   

Click on the below icons to share this job to Linkedin, Twitter!

JOB TITLE:

Software Design Analyst (5 years)

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Chicago United States

JOB DESCRIPTION:

Works with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service. Diagnoses and resolves system functionality issues including performing queries for data/information using tools. Walks customers through service functionality leveraging technical, business documents Provides solutions and resolution to customer trouble tickets. Interfaces with customers over the phone/ServiceNow providing status updates and ensuring service is working as per technical document. Escalates appropriate technical issues to upper-level technical support when needed. Additional Skills: Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Good knowledge of MS Office, Excel. Internet browser Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Experience with common internet software is preferred. Problem solving skills and self-curious learner, who can learn and use tools to solve customer issues  

Position Details

POSTED:

Nov 11, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16573248691086951

LOCATION:

United States

CITY:

Chicago

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Software Design Analyst (5 years)    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Works with customers to identify service-related needs and offers the most appropriate solutions providing world-class customer service. Diagnoses and resolves system functionality issues including performing queries for data/information using tools. Walks customers through service functionality leveraging technical, business documents Provides solutions and resolution to customer trouble tickets. Interfaces with customers over the phone/ServiceNow providing status updates and ensuring service is working as per technical document. Escalates appropriate technical issues to upper-level technical support when needed. Additional Skills: Must be a consistently flexible, independent, self-motivated problem solver who enjoys working in a fast-paced environment. Demonstrated strong interpersonal communication skills when working with both internal and external customers. Good knowledge of MS Office, Excel. Internet browser Ability to multi-task in a Microsoft Windows environment and utilize multiple programs for troubleshooting. Experience with common internet software is preferred. Problem solving skills and self-curious learner, who can learn and use tools to solve customer issues  


Please wait..!!