System Administrators/ Network Analysts-- Remote Apply
FR#96294-- System Administrators/ Network Analysts -- State of CO - OIT -- Remote
| Requisition ID | FR#96294 | ||||||||||||
| Requisition Name | System Administrators/ Network Analysts | ||||||||||||
| Customer | OIT | ||||||||||||
| Address | Remote | ||||||||||||
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| Estimated Duration | 09/12/2022 - 06/30/2023 | ||||||||||||
| Description | FR96294 IT - CAD Professional - Information Technology Technician Department Information The Colorado Department of Public Safety (CDPS) consists of five divisions that cover a breadth of safety programs and services: Colorado State Patrol (CSP) *** New contractors are to complete a vendor background investigation. To qualify for FTE (Full Time Employee) status, a complete background check (background forms, polygraph and integrity interview) will be required. Both Vendor and FTE backgrounds include fingerprint capture.
At OIT, we recognize that "how" we deliver is as important as "what" we deliver. Our core values define our character, and each employee is expected to embody these values in all the work we do: SERVICE: Serving the people of Colorado INTEGRITY: Demonstrating credibility and sincerity in our work TEAMWORK: Collaboratively working together at OIT and across the state RESPECT: Appreciating and acknowledging the role, diversity, and contribution of those with whom we work. COURAGE: Pushing boundaries to foster positive change INNOVATION: FOSTERING NEW IDEAS Why We Want You:
https://www.youtube.com/watch? Description of Job - IT Professional/Information Technology Technician
This position assists in providing technical support to CSP, which includes the use of OIT's incident/change order system and the following activities: Assist in the mission and support of the CAD (Computer Automated Dispatch) application and systems. Receive and/or log service incidents into ticketing system. Reassign incident tickets related to other Information Technology Groups for further support
This position follows the established OIT Change Management (RFC) process. Use established tools to track hardware and software assets. Organizational and Project Commitment - 5% The position assists in implementing projects for CSP. This includes participating in team meetings and implementing project tasks and time tracking. Due to budget limitation, training may not always be funded. The position is encouraged to seek free training online or through OIT. Other Duties as Assigned - 5%
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights MINIMUM QUALIFICATIONS: Education and Experience: Associate's degree from an accredited institution in a field of study related to the work assignment, to include Computer Sciences, Computer Information Systems, Cybersecurity or other related technical degrees. One year of professional experience in an occupational field related to the work assigned to the position to include Deskside Services support in an Enterprise Environment.
Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education. Preferred Qualifications: Experience using, deploying and supporting Microsoft Windows Desktop Operating Systems Windows 7 (32/64 Bit) Experience using, deploying and supporting Microsoft Office Professional Office 2010 (best effort) Experience working with and managing multiple priorities and tasks with follow-through Demonstrate ability to establish and maintain effective working relationships with customers and other IT Teams. Experience in a wide range of computer technologies, monitoring hardware, software, and security topologies Operational experience in configuring, deploying, and managing desktops, laptops, and tablets in an infrastructure of a local area and wide area network Knowledge of ticket based incident support systems Must possess excellent customer skills Possess the aptitude to determine the most efficient and effective methods to meet work assignments Demonstrate time management skills Demonstrate the ability to work with direct supervision Possess the aptitude to express technical matters both verbally and in writing in a manner understandable to personnel who may not have a technical background in information technology Demonstrate the ability to work in stressful environments with project deadlines. Supplemental Information Conditions of Employment: Pre Employment criminal background check: OIT Standard Criminal; May require agency-specific background checks to include tax compliance, integrity interview, polygraph exam, and/or CBI, fingerprint-based criminal screens if needed.
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CLIENT SKILL MATRIX:
| Type | Category | Qualification | Description | Competency | Candidate Experience | ||||||||
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| Skills | Others | Professional Experience | One year of professional experience in an occupational field related to the work assigned to the position to include Deskside Services support in an Enterprise Environment. | Novice (1-3 Years) | |||||||||
| Education | Others | Associate's Degree | Associate's degree from an accredited institution in a field of study related to the work assignment, to include Computer Sciences, Computer Information Systems, Cybersecurity or other related technical degrees. | Novice (1-3 Years) |
