Lansing, MI United States

RESPONSIBILITIES:

• Guarantee the highest quality product is delivered on time and within budget.
• Ensure the satisfaction of customers through the building experience and turnover.
• Effectively communicate with internal and external customers.
• Evaluate, monitor, and promote positive relationships with trade partners at the community level.
• Reinforce building schedules and adherence to budget from the construction team.
• Supervise and support construction personnel in designated developments.
• Achievement of annual strategic goals including starts, closings by community and customer satisfaction.
• Work with management to identify and develop future leaders; recruit, hire, train new talent, and manage all building personnel in the field.
• Assist with annual budget preparation and manage field operations accordingly.
• Inspect and review projects to monitor compliance with building codes, safety guidelines, and other regulations.
• Interpret and explain plans and contract terms to administrative staff, workers, and customers.
• Ensure plans, product specifications, color sheets, and contracted items are adhered to and delivered to customers.
• Ensure that all government regulations are understood, met, and work is in compliance.
• Measure and manage production reporting.
• Determine personnel performance requirements and regularly communicate with staff regarding their status.
• Assist in determining bonus goals; review performance, and approve individual requests.
• Develop and implement a quality control program and ensure Neal level of expectation is met.
• Ensure all homes are completed in their entirety for customers and closings within the specified cycle times.
• Promote and lead change in assigned developments and effectively execute company policies.
• Responsible for Hurricane Preparedness Plan in the field.
• Confer with supervisory personnel, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems.
• Responsible for the company Safety Program. Investigate damage, accidents, or delays at construction sites to ensure proper procedures are being carried out.
• Evaluate construction methods and determine the cost-effectiveness of plans.
• Compel positive and industry-leading results from the construction team.
• The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.

JOB REQUIREMENTS:

• Bachelor degree in Construction, Business or related field
• Minimum of 5 years' experience as a superintendent or ACM with a high-volume builder.
• Highly customer service oriented with experience in service preferred
• Strong Attention to Detail
• Excellent verbal and written communication skills.
• Ability to multitask, work independently, and meet deadlines.
• Thorough understanding of local and state codes and requirements
• Ability to read, understand, and interpret blueprints
• Comprehensive involvement with various technical aspects of construction
• Excellent ability to train and mentor others
• Broad use of scheduling software and ability to create expert usage from team members