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Systems Services Support Analyst

In United States

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Systems Services Support Analyst   

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JOB TITLE:

Systems Services Support Analyst

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Durham United States

JOB DESCRIPTION:

Job Title: System Services Support Analyst

Location: hybrid(1 WEEK ONSITE/MONTH) (Durham, NC , Merrimack, NH, Boston, MA, and Smithfield, RI)

Duration: long term contract

The Expertise and Skills You Bring

  • Experience managing technology environment stability and availability.
  • Knowledge of ITIL practices
  • Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.
  • Experience with Agile software development methodologies, delivery projects, and implementation.
  • Knowledge of basic networking (ping, traceroute, DNS, routing) (F5 or AVI experience a plus)
  • Experience with search and analytics engines (Splunk, ELK…)
  • Experience with Linux and Windows operating systems
  • Experience with workflow design, data analysis, and requirements identification/specification
  • Experience with cloud-based technologies including SaaS solutions for cloud providers
  • Experience with CI/CD pipelines and associated technologies
  • Experience with PowerShell and Python scripting
  • Experience with programming languages including Java.
  • Production support experience systems
  • Demonstrated creative and abstract thinking
  • Experience with docker, cloud-computing / cloud services platforms (e.g., AWS, Azure, etc.)
  • AWS Certification a plus
  • Good communication (written and verbal) and interpersonal skills
  • Positive relationship management and facilitation skills
  • Strong analytical and/or project management skills required
  • Ability to provide 24x7 support for the production environments
  • Strong problem solving and troubleshooting skills

 

Position Details

POSTED:

Nov 11, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16571520683186612

LOCATION:

United States

CITY:

Durham

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Systems Services Support Analyst    Apply

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<p><strong>Job Title: <span style="color:#282828;background:white;">System Services Support Analyst</span></strong></p> <p><strong>Location: hybrid(1 WEEK ONSITE/MONTH) (Durham, NC , Merrimack, NH, Boston, MA, and Smithfield, RI)</strong></p> <p><strong>Duration: long term contract</strong></p> <p style="margin-top:12.15pt;margin-right:0in;margin-bottom:12.15pt;margin-left:0in;background:white;vertical-align:baseline;"><strong><span style="font-size:10.0pt;color:#333333;">The Expertise and Skills You Bring</span></strong></p> <ul type="disc"> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience managing technology environment stability and availability.</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Knowledge of ITIL practices</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Knowledge of DevOps and Site Reliability Engineering (SRE) practices and principles.</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with Agile software development methodologies, delivery projects, and implementation.</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Knowledge of basic networking (ping, traceroute, DNS, routing) (F5 or AVI experience a plus)</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with search and analytics engines (Splunk, ELK…)</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with Linux and Windows operating systems</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with workflow design, data analysis, and requirements identification/specification</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with cloud-based technologies including SaaS solutions for cloud providers</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with CI/CD pipelines and associated technologies</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with PowerShell and Python scripting</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with programming languages including Java.</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Production support experience systems</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Demonstrated creative and abstract thinking</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Experience with docker, cloud-computing / cloud services platforms (e.g., AWS, Azure, etc.)</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">AWS Certification a plus</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Good communication (written and verbal) and interpersonal skills</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Positive relationship management and facilitation skills</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Strong analytical and/or project management skills required</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Ability to provide 24x7 support for the production environments</span></li> <li data-level="1" data-list="0" style="color:#333333;margin-left:-.25in;tab-stops:list .25in;background:white;"><span style="font-size:10.0pt;">Strong problem solving and troubleshooting skills</span></li> </ul> <p> </p>


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