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TS2-Technical Specialist

In United States

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TS2-Technical Specialist   

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JOB TITLE:

TS2-Technical Specialist

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Des Moines, IA United States

JOB DESCRIPTION:

Position: TS2-Technical Specialist REQ ID: 681103 Client Name: IA-DHS Job Location: Remote 1305 E. Walnut Des Moines CAI Contact Manager: Shannon Swenson Interview type: Either Web Cam or In Person Duration time:  07/18/2022 to 06/30/2023 Short Description: The Technical Specialist will participate in all phases of the systems development lifecycle from Requirements, Design, Development, Testing, and Implementation to meet business needs. Complete Description: The Division of Information Technology (DOIT) provides adaptable, secure, and cost-effective technology services and solutions across the Department of Human Services (DHS) Divisions, Partners and Citizens. We manage all of DHS's IT assets, projects, and resources, and we deliver technology and expertise to support Citizens of Iowa and their families every day. This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider.  DoIT is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable, and self-sufficient lives through the programs and services we provide. We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion, and collaboration. We have fun together, care about each other and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions, and improving ourselves to the benefit of the Iowans we serve. If you are passionate about applying your creative and innovative architecture strategies and approaches across the Department of Human Services enterprise, then this is the role for you! Responsibilities will be to work directly with the business and technical teams to gather and document requirements for various Iowa DHS system and programs. Responsibilities of Technical Specialist role include but are not limited to: • Creating, presenting, and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems. • Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements • Working closely with key decision makers, systems owners, and end users in support of core processes and critical business objectives • Perform daily tasks generally associated with end users regarding application usage, coupled with an understanding of typical job responsibilities. • Ability to host necessary training sessions • Conducting research to obtain data, analyzing problems to advise and recommend solutions • Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services • Creating ad hoc data reports on application trends for stakeholders • Write necessary SQL data updates and batch processes to log existing data errors and changes • Create necessary updates to solve operational issues without the need of developers • Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions • Implementation of delivery solutions for application issues, updates, questions, and new functionality • Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome • Working closely with all IT organizations and driving projects to successful completion A successful candidate for this role is expected to possess the following skills and experience: • Thorough understanding of technology frameworks • Experience with application system and data integration, troubleshooting, and needs analysis. • Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts • Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.) • Experience delivering software as part of an agile delivery team • Ability to conceptualize application changes and updates and determine how to incorporate them into current applications. • Able to develop and present workflows, documentation and estimates for stakeholder approval • Strong ability to work effectively within time constraints, changing priorities, and independently • Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, and Visio • Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC. • Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications • Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis • Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization • Thorough understanding of the full software development life cycle (SDLC), with hands on application development experience. • Advanced SQL and report creation skills through operational knowledge and understanding of the application • Focus on continuous improvement for both the business process and the underlying technologies and system support • Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus • Work closely with other Business Units to identify and deliver Enterprise value • Experience providing consulting services to governmental entities • Skilled at consulting with executive-level stakeholders to define business needs or problems   Client Skills Matrix: Skill Required / Desired Amount of Candidate years of Experience   Experience working on large, complex IT systems 8 years Required     Experience eliciting requirements, writing user stories and design documents, documenting acceptance criteria, and facilitating communication Required     between business stakeholders and IT 8 years Required     Experience with SDLC procedures / system development methodologies 8 years Required     Product Owner experience 8 years Required     Experience managing stakeholder expectations and priorities 8 years Required     Experience working within a project governance structure (methodology, required templates and reporting) 8 years Required     Excellent task management skills, w/ the ability to multitask and manage multiple tasks with changing priorities in a cross-functional environment 8 years Required     Demonstrate ability to prioritize and manage multiple projects and project activities simultaneously while meeting established deadlines 8 years Required     Experience with Microsoft development platforms and software 8 years Required     Experience in an agile environment 8 years Required     Working experience with Microsoft SQL Server Management Studio or relational database software  5 years Required     Experience with Team Foundation Server (TFS) and/or Visual Studio Team Services (VSTS), Azure DevOps (ADO), Rational Team Concert (IBM RTC)5  5 years Required     Bachelor's degree in Management Information Systems, Business, or related field, or relevant experience.  8 years Desired    

Position Details

POSTED:

Sep 29, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16563600289311575

LOCATION:

United States

CITY:

Des Moines, IA

Job Origin:

OORWIN_ORGANIC_FEED

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Position: TS2-Technical Specialist REQ ID: 681103 Client Name: IA-DHS Job Location: Remote 1305 E. Walnut Des Moines CAI Contact Manager: Shannon Swenson Interview type: Either Web Cam or In Person Duration time:  07/18/2022 to 06/30/2023 Short Description: The Technical Specialist will participate in all phases of the systems development lifecycle from Requirements, Design, Development, Testing, and Implementation to meet business needs. Complete Description: The Division of Information Technology (DOIT) provides adaptable, secure, and cost-effective technology services and solutions across the Department of Human Services (DHS) Divisions, Partners and Citizens. We manage all of DHS's IT assets, projects, and resources, and we deliver technology and expertise to support Citizens of Iowa and their families every day. This includes consistently delivering top tier performance and value to citizens as a trusted partner and services provider.  DoIT is committed to the pursuit of creative and innovative solutions that enable our Agency to help Iowans achieve healthy, safe, stable, and self-sufficient lives through the programs and services we provide. We strive for an IT culture that identifies the newest, most effective solutions through discovery, open discussion, and collaboration. We have fun together, care about each other and take pride in the solutions we provide. We believe in continuously optimizing our processes, refining our solutions, and improving ourselves to the benefit of the Iowans we serve. If you are passionate about applying your creative and innovative architecture strategies and approaches across the Department of Human Services enterprise, then this is the role for you! Responsibilities will be to work directly with the business and technical teams to gather and document requirements for various Iowa DHS system and programs. Responsibilities of Technical Specialist role include but are not limited to: • Creating, presenting, and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems. • Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements • Working closely with key decision makers, systems owners, and end users in support of core processes and critical business objectives • Perform daily tasks generally associated with end users regarding application usage, coupled with an understanding of typical job responsibilities. • Ability to host necessary training sessions • Conducting research to obtain data, analyzing problems to advise and recommend solutions • Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services • Creating ad hoc data reports on application trends for stakeholders • Write necessary SQL data updates and batch processes to log existing data errors and changes • Create necessary updates to solve operational issues without the need of developers • Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions • Implementation of delivery solutions for application issues, updates, questions, and new functionality • Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome • Working closely with all IT organizations and driving projects to successful completion A successful candidate for this role is expected to possess the following skills and experience: • Thorough understanding of technology frameworks • Experience with application system and data integration, troubleshooting, and needs analysis. • Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts • Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.) • Experience delivering software as part of an agile delivery team • Ability to conceptualize application changes and updates and determine how to incorporate them into current applications. • Able to develop and present workflows, documentation and estimates for stakeholder approval • Strong ability to work effectively within time constraints, changing priorities, and independently • Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, and Visio • Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC. • Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications • Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis • Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization • Thorough understanding of the full software development life cycle (SDLC), with hands on application development experience. • Advanced SQL and report creation skills through operational knowledge and understanding of the application • Focus on continuous improvement for both the business process and the underlying technologies and system support • Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus • Work closely with other Business Units to identify and deliver Enterprise value • Experience providing consulting services to governmental entities • Skilled at consulting with executive-level stakeholders to define business needs or problems   Client Skills Matrix: Skill Required / Desired Amount of Candidate years of Experience   Experience working on large, complex IT systems 8 years Required     Experience eliciting requirements, writing user stories and design documents, documenting acceptance criteria, and facilitating communication Required     between business stakeholders and IT 8 years Required     Experience with SDLC procedures / system development methodologies 8 years Required     Product Owner experience 8 years Required     Experience managing stakeholder expectations and priorities 8 years Required     Experience working within a project governance structure (methodology, required templates and reporting) 8 years Required     Excellent task management skills, w/ the ability to multitask and manage multiple tasks with changing priorities in a cross-functional environment 8 years Required     Demonstrate ability to prioritize and manage multiple projects and project activities simultaneously while meeting established deadlines 8 years Required     Experience with Microsoft development platforms and software 8 years Required     Experience in an agile environment 8 years Required     Working experience with Microsoft SQL Server Management Studio or relational database software  5 years Required     Experience with Team Foundation Server (TFS) and/or Visual Studio Team Services (VSTS), Azure DevOps (ADO), Rational Team Concert (IBM RTC)5  5 years Required     Bachelor's degree in Management Information Systems, Business, or related field, or relevant experience.  8 years Desired    


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