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Technical Program Manager

In United States

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Technical Program Manager   

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JOB TITLE:

Technical Program Manager

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

santa clara United States

JOB DESCRIPTION:

   
Duties:
  • Engage closely with CX Product Managers to successfully execute on CX initiatives
  • Responsible for the overall direction, coordination, implementation, execution, and completion of critical programs. 
  • Plan and drive the Customer Support Portal (CSP) Roadmap
  • Drive the CSP sprint ceremonies on a regular basis and ensure cross-functional teams are aligned with the set of programs and priorities and informed of planned schedules for new or enhanced offerings
  • Manage dependencies with cross-functional team members
  • Build & manage Program schedule, timelines, stakeholder engagement and drive trade-off conversations with senior leadership
  • Communicate program updates to senior leadership
  • Effectively track and lead multiple CSP programs simultaneously
  • Develop deep relationships with cross-functional teams

Remote is OK-West coast hours preferred

Skills:
  • Prior work experience with NPI, Licensing products, CSP or product development is a must
  • Minimum 10 years of Program Management experience in an Agile environment
  • Demonstrated ability to lead multiple complex programs simultaneous
  • Ability to set priorities and recommend trade-offs to keep teams focused
  • Proven ability to manage ambiguity, and a preparedness to take on what is needed to get things done
  • Being able to influence & lead teams in a matrixed organization
  • Experience working with cross-functional business teams to launch new services or products
  • Experience working with Product and Engineering teams
  • Exceptional written and verbal communication skills
  • Highly organized and detail-oriented

Position Details

POSTED:

Sep 09, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16529184412935268

LOCATION:

United States

CITY:

santa clara

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Technical Program Manager    Apply

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<table width="100%"> <tbody> <tr> <td align="right"> </td> <td> </td> </tr> <tr> <td align="right" height="19" valign="top">Duties:</td> <td colspan="3" valign="top"> <ul> <li>Engage closely with CX Product Managers to successfully execute on CX initiatives</li> <li>Responsible for the overall direction, coordination, implementation, execution, and completion of critical programs. </li> <li>Plan and drive the Customer Support Portal (CSP) Roadmap</li> <li>Drive the CSP sprint ceremonies on a regular basis and ensure cross-functional teams are aligned with the set of programs and priorities and informed of planned schedules for new or enhanced offerings</li> <li>Manage dependencies with cross-functional team members</li> <li>Build & manage Program schedule, timelines, stakeholder engagement and drive trade-off conversations with senior leadership</li> <li>Communicate program updates to senior leadership</li> <li>Effectively track and lead multiple CSP programs simultaneously</li> <li>Develop deep relationships with cross-functional teams</li> </ul> <p>Remote is OK-West coast hours preferred</p> </td> </tr> <tr> <td align="right" height="19" valign="top">Skills:</td> <td colspan="3" valign="top"> <ul data-border="0" data-indent="0" data-stringify-type="unordered-list"> <li data-stringify-border="0" data-stringify-indent="0">Prior work experience with NPI, Licensing products, CSP or product development is a must</li> <li data-stringify-border="0" data-stringify-indent="0">Minimum 10 years of Program Management experience in an Agile environment</li> <li data-stringify-border="0" data-stringify-indent="0">Demonstrated ability to lead multiple complex programs simultaneous</li> <li data-stringify-border="0" data-stringify-indent="0">Ability to set priorities and recommend trade-offs to keep teams focused</li> <li data-stringify-border="0" data-stringify-indent="0">Proven ability to manage ambiguity, and a preparedness to take on what is needed to get things done</li> <li data-stringify-border="0" data-stringify-indent="0">Being able to influence & lead teams in a matrixed organization</li> <li data-stringify-border="0" data-stringify-indent="0">Experience working with cross-functional business teams to launch new services or products</li> <li data-stringify-border="0" data-stringify-indent="0">Experience working with Product and Engineering teams</li> <li data-stringify-border="0" data-stringify-indent="0">Exceptional written and verbal communication skills</li> <li data-stringify-border="0" data-stringify-indent="0">Highly organized and detail-oriented</li> </ul> </td> </tr> </tbody> </table>


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