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Technical Writer

In United States

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Technical Writer   

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JOB TITLE:

Technical Writer

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Tampa Boston Jersey City, NJ United States

JOB DESCRIPTION:

JOB DESCRIPTION:

  • Associate Technical Writers at CLIENT create document and in-product help content that help clients and collaborators to use CLIENT products accurately.
  • They develop knowledge of given CLIENT products and capture information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience and supports more independent use of CLIENT products.
  • Types of results include user guides, On-Line Help, technical specifications, standard methodologies documents, FAQs and more.

RESPONSIBILITIES:

  • Create documents and in-product help content that help users to use CLIENT products most efficiently, ensuring accuracy and quality of all results
  • Translates technical concepts into clear, easy-to-understand, logically organized content
  • Develops deep understanding of one or more CLIENT business areas
  • Builds and champions relationships with a range of customers
  • Adheres to defined documentation processes and standards established within CLIENT Learning
  • Follows prescribed templates in Microsoft Office and/or MadCap flare to build document and in-product help content
  • Keeps up-to-date with and applies emerging & current learning/documentation/curation trends as well as standard methodologies
  • Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately

QUALIFICATIONS:

  • Minimum of 4 years of related experience
  • Bachelor's degree preferred with Masters or equivalent experience

ABOUT CLIENT:

 CLIENT safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure, and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost, and bring stability and certainty to the post-trade lifecycle. CLIENT proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A CLIENT career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

 

Position Details

POSTED:

Sep 27, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16542144311441776

LOCATION:

United States

CITY:

Tampa Boston Jersey City, NJ

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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<p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:"Calibri",sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">JOB DESCRIPTION:</span></span></b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Associate Technical Writers at CLIENT create document and in-product help content that help clients and collaborators to use CLIENT products accurately.</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">They develop knowledge of given CLIENT products and capture information on business line strategies and initiatives along with end user needs to apply in developing documentation solutions that optimize the client experience and supports more independent use of CLIENT products.</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Types of results include user guides, On-Line Help, technical specifications, standard methodologies documents, FAQs and more.</span></span></span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:"Calibri",sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">RESPONSIBILITIES:</span></span></b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Create documents and in-product help content that help users to use CLIENT products most efficiently, ensuring accuracy and quality of all results</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Translates technical concepts into clear, easy-to-understand, logically organized content</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Develops deep understanding of one or more CLIENT business areas</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Builds and champions relationships with a range of customers</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Adheres to defined documentation processes and standards established within CLIENT Learning</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Follows prescribed templates in Microsoft Office and/or MadCap flare to build document and in-product help content</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Keeps up-to-date with and applies emerging & current learning/documentation/curation trends as well as standard methodologies</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; escalates appropriately</span></span></span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:"Calibri",sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">QUALIFICATIONS:</span></span></b></span></span></span></p> <ul> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Minimum of 4 years of related experience</span></span></span></span></span></span></li> <li style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="tab-stops:list 36.0pt"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">Bachelor's degree preferred with Masters or equivalent experience</span></span></span></span></span></span></li> </ul> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:"Calibri",sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif">ABOUT CLIENT:</span></span></b></span></span></span></p> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="line-height:normal"><span style="font-family:"Calibri",sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Times New Roman",serif"> CLIENT safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure, and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost, and bring stability and certainty to the post-trade lifecycle. CLIENT proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A CLIENT career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.</span></span></span></span></span></p> <p style="margin-bottom:11px"> </p>


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