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Trade Support Analyst

In United States

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Trade Support Analyst   

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JOB TITLE:

Trade Support Analyst

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Chicago United States

JOB DESCRIPTION:

 

Trade Support Analyst

Chicago

 

Purpose of the Role

We are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter that can work independently as well as thrive and contribute to a growing team.

 

Responsibilities

Provide level 1 trade, system and integration support at the direction of the client support manager. Such responsibilities include, but are not limited to:

  • Provide first-level telephone, chat and email support to clients using either GUI-based or automated remote trading applications
  • Trade support and application-level troubleshooting of orders generated by our company's proprietary algorithms
  • Troubleshoot system and client connectivity issues
  • Investigate order routing issues between the company and multiple execution brokers
  • Perform QA of internal trading tools, algorithms and risk applications and document as needed
  • Assist in client-onboarding and account creation

 

Required Skills, Experience and Qualifications

  • Bachelor's degree or equivalent experience
  • Concentrations on Finance, Economics, Mathematics or Computer Science are preferred
  • Previous financial industry or trading experience a plus
  • Experience in the financial industry
  • Experience or working knowledge of SQL, Python, C#, US Equities and Derivatives (Indexes and Options), Futures
  • Required to obtain the SIE, Series 7 and Series 63 licenses within 6 months of employment, a huge plus if you already have these licenses
  • Professional, motivated attitude
  • Strong interpersonal skills and ability to manage multiple issues in a fast pace, high pressured technology environment
  • Independent self-starter and a keen attention to detail is a must
  • Local to the Chicago land area

 

Benefits and What to Expect

  • Highly competitive pay, benefits and bonus structure
  • Position requires that you be vaccinated against Covid-19
  • Hybrid work environment; remote first or office-occasionally
  • Work with high-caliber and innovative professionals
  • Access to unlimited snacks and beverages in our lounge area
  • State of the art office
  • 401K plan and match
  • Progressive time-off benefits
  • Gym membership at our building fitness center on our floor
  • Divvy bike access
  • A fun and collaborative environment

 

 

OOJ-1184 (JPC-184)

Position Details

POSTED:

Oct 07, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16505712200642220

LOCATION:

United States

CITY:

Chicago

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Trade Support Analyst    Apply

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<p align="center" style="text-align:center; margin-bottom:12px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"> </span></span></span><img height="181" src="https://talenthire.ceipal.com/articles/ekwwMWQrUnlpSFVmYUM0WnJOVEt3VlNBZkVMM2xZUGpNODZ4SUxpcUtKUlI4bkVXN3hiT2ZZd0xHTDFWSzhCNUFOK293bnRLamhrelUrd043Y3p2RmxMRENGOThsM2JSSzJnb0JQbWJEaTJJZXQ5dFNvUFVHRGRNMHByVkZLYUg2UTBTRE4vejJ1MkFoa0dla3RPMWp4U0RGREI2eXAveEZEbDVEN0pEeGJBPQ ==" width="420" /><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"> </span></span></span></p> <p align="center" class="MsoNoSpacing" style="text-align:center"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:16.0pt">Trade Support Analyst</span></b></span></span></p> <p align="center" class="MsoNoSpacing" style="text-align:center"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="font-size:14.0pt">Chicago</span></span></span></p> <p align="center" style="text-align:center; margin-bottom:12px"> </p> <p style="margin-bottom:12px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:14.0pt"><span style="line-height:107%"><span style="font-family:"Lato",sans-serif"><span style="color:black">Purpose of the Role</span></span></span></span></b></span></span></span></p> <p style="margin-bottom:12px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="background:white"><span style="line-height:107%"><span style="font-family:"Lato",sans-serif"><span style="color:black">We are searching for a qualified entry level candidate to join our Client Services team. The candidate should have a desire to work in a fast-paced dynamic trading environment. We seek a self-starter that can work independently as well as thrive and contribute to a growing team.</span></span></span></span></span></span></span></span></p> <p style="margin-bottom:12px"> </p> <p style="margin-bottom:12px"><span style="font-size:11pt"><span style="line-height:107%"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:14.0pt"><span style="line-height:107%"><span style="font-family:"Lato",sans-serif"><span style="color:black">Responsibilities</span></span></span></span></b></span></span></span></p> <p style="margin-bottom:10px"><span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:black">Provide level 1 trade, system and integration support at the direction of the client support manager. Such responsibilities include, but are not limited to:</span></span></span></span></span></span></span></p> <ul> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Provide first-level telephone, chat and email support to clients using either GUI-based or automated remote trading applications</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Trade support and application-level troubleshooting of orders generated by our company's proprietary algorithms</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Troubleshoot system and client connectivity issues</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Investigate order routing issues between the company and multiple execution brokers</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Perform QA of internal trading tools, algorithms and risk applications and document as needed</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Assist in client-onboarding and account creation</span></span></span></span></span></span></span></span></li> </ul> <p style="margin-top:17px; margin-bottom:17px"> </p> <p style="margin-top:17px; margin-bottom:17px"><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:14.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:black">Required Skills, Experience and Qualifications</span></span></span></b></span></span></span></span></p> <ul> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Bachelor's degree or equivalent experience</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Concentrations on Finance, Economics, Mathematics or Computer Science are preferred</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Previous financial industry or trading experience a plus</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Experience in the financial industry</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Experience or working knowledge of SQL, Python, C#, US Equities and Derivatives (Indexes and Options), Futures</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Required to obtain the SIE, Series 7 and Series 63 licenses within 6 months of employment, a huge plus if you already have these licenses</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Professional, motivated attitude</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Strong interpersonal skills and ability to manage multiple issues in a fast pace, high pressured technology environment</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Independent self-starter and a keen attention to detail is a must</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Local to the Chicago land area</span></span></span></span></span></span></span></span></li> </ul> <p style="margin-top:17px; margin-bottom:17px"> </p> <p style="margin-top:17px; margin-bottom:17px"><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:14.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:black">Benefits and What to Expect</span></span></span></b></span></span></span></span></p> <ul> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Highly competitive pay, benefits and bonus structure</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Position requires that you be vaccinated against Covid-19</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Hybrid work environment; remote first or office-occasionally</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Work with high-caliber and innovative professionals</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Access to unlimited snacks and beverages in our lounge area</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">State of the art office</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">401K plan and match</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Progressive time-off benefits</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Gym membership at our building fitness center on our floor</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">Divvy bike access</span></span></span></span></span></span></span></span></li> <li style="margin-bottom:12px"><span style="font-size:11pt"><span style="background:white"><span style="color:black"><span style="line-height:normal"><span style="tab-stops:list .5in"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif">A fun and collaborative environment</span></span></span></span></span></span></span></span></li> </ul> <p style="margin-top:17px; margin-bottom:17px"> </p> <p style="margin-top:17px; margin-bottom:17px"> </p> <p style="margin-top:17px; margin-bottom:17px"><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:14.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">OOJ-1184 (JPC-184)</span></span></span></b></span></span></span></span></p>


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