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Windows Production Support

In Texas

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Windows Production Support   

JOB TITLE:

Windows Production Support

JOB TYPE:

Full-time

JOB LOCATION:

Dallas Texas United States

JOB DESCRIPTION:

Windows Production Support

Oaks, PA

Need local/nearby candidates who can work onsite from Day 1 (Hybrid)

PRIMARY RESPONSIBILITIES

  • Should be ready to provide 24x7 support for critical production systems.
  • Able to handle production issue.
  • Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end.
  • Refine and automate regular processes, track issues, and document changes
  • Interact with client/onsite counterpart for issue resolution
  • Able to follow the incident/change/problem management process
  • Understanding of ITIL Vx.
    x and its components
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • Should be comfortable to work in clean room with project specific limitations.
  • Shifts Work in different shift timings based on the client need and depending on Release / DR / Onshore Holiday support occasions.
  • Hands-on technical implementation and deployment of projects in pilot/production environments.

    • ceipal.
    com/articles/ekwwMWQrUnlpSFVmYUM0WnJOVEt3ZlpOWlVpZld6RFo2WWxmMGx6N2dIRzFuZ0hkWWlxalgyZHh1d2E4MTd5U3I3WUh5SjFYRnBudVMzZ010Q3dxRXdyTVhBMjRzQ0pOMUVoNGpzY0ZuUzdJaUd5RXNHM0dBTUhWVDVRTjAvOEw0RXlXTGNGTDBBTjVvYURnOWJ6WXhNWHE1WVFHSzluZzduRHo2WE8wSmhVPQ==\\\\\\\" width=\\\\\\\"1\\\\\\\" />

    REQUIRED SKILLS

  • 7+ years working experience in deployment, support or development of DOT Net based technologies hosted on a Windows environment
  • Excellent knowledge of IIS and the various components involved within
  • Experience in Production Application Support on Microsoft technology stack
  • Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered in
  • Knowledge of ITIL processes
  • Working knowledge on IIS/ Citrix on windows platform.
  • Application / Product Monitoring (Basics)
  • Basic Knowledge on common monitoring tool
  • Basic knowledge of virtualization, storage, AD & Networking Concepts.
  • Working knowledge of Windows servers, 2012 and 2008 R2
    • Windows Patching
    • Hardening
  • Basic knowledge of MS SQL Server 2008 R2 and above
  • Windows OS migration experience
  • Team player and flexible
  • Strong knowledge of any ITSM tool (ServiceNow is preferred)

    • ceipal.
    com/articles/ekwwMWQrUnlpSFVmYUM0WnJOVEt3ZlpOWlVpZld6RFo2WWxmMGx6N2dIRnV5M3B4OXJVWmZCc0dTVDRBLzF2OHdSL1dyWXdnamwyMk1SclNIWEJibUJncnczM1NlQWJUcjNHdno3QjM0NnM5VU1ydmFMOXlZQXIvWllzWkUybWhodisxUk1lc3JodFhCaWt1Y2U2ZWh6MTZhQy9BM001ZEFvRys0SzdmdndjPQ==\\\\\\\" width=\\\\\\\"1\\\\\\\" />

    DESIRED SKILLS

    • Knowledge of below Tools
      • WINSCP
      • Putty
      • MS-Office

    Thanks & regards,
    Rohit Gupta
    VBeyond Corporation
    Office : 908-589-7619
    Mail : rohitg@vbeyond.
    com
    Note VBeyond is fully committed to Diversity and Equal Employment Opportunity.

    Position Details

    POSTED:

    Apr 21, 2023

    EMPLOYMENT:

    Full-time

    SNAPRECRUIT ID:

    S37623-11347-03162023-236318

    CITY:

    Dallas

    Job Origin:

    CEIPAL_ORGANIC_FEED

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    Windows Production Support   

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    Windows Production Support

    Oaks, PA

    Need local/nearby candidates who can work onsite from Day 1 (Hybrid)

    PRIMARY RESPONSIBILITIES

  • Should be ready to provide 24x7 support for critical production systems.
  • Able to handle production issue.
  • Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end.
  • Refine and automate regular processes, track issues, and document changes
  • Interact with client/onsite counterpart for issue resolution
  • Able to follow the incident/change/problem management process
  • Understanding of ITIL Vx.x and its components
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • Should be comfortable to work in clean room with project specific limitations.
  • Shifts Work in different shift timings based on the client need and depending on Release / DR / Onshore Holiday support occasions.
  • Hands-on technical implementation and deployment of projects in pilot/production environments.

    • REQUIRED SKILLS

  • 7+ years working experience in deployment, support or development of DOT Net based technologies hosted on a Windows environment
  • Excellent knowledge of IIS and the various components involved within
  • Experience in Production Application Support on Microsoft technology stack
  • Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered in
  • Knowledge of ITIL processes
  • Working knowledge on IIS/ Citrix on windows platform.
  • Application / Product Monitoring (Basics)
  • Basic Knowledge on common monitoring tool
  • Basic knowledge of virtualization, storage, AD & Networking Concepts.
  • Working knowledge of Windows servers, 2012 and 2008 R2
    • Windows Patching
    • Hardening
  • Basic knowledge of MS SQL Server 2008 R2 and above
  • Windows OS migration experience
  • Team player and flexible
  • Strong knowledge of any ITSM tool (ServiceNow is preferred)

    • DESIRED SKILLS

    • Knowledge of below Tools
      • WINSCP
      • Putty
      • MS-Office

    Thanks & regards,
    Rohit Gupta
    VBeyond Corporation
    Office : 908-589-7619
    Mail : rohitg@vbeyond.com
    Note VBeyond is fully committed to Diversity and Equal Employment Opportunity.


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