Overview Long Island Community Hospital has served this richly diverse region as a patient-first community hospital for more than 60 years. As Long Island's only independent community hospital, we are 100% committed to becoming the community's healthcare provider of choice with enhanced services including the Knapp Cardiac Care Center, our heart disease diagnosis and treatment facility, a modern surgical pavilion, a unique Emergency Department approach, and high-touch services including women's imaging, sleep laboratory, orthopedics and more. This description reflects the hospital's mission and service scope. Position Summary We have an exciting opportunity to join our team as a Patient Access Associate - Full Time Days 8AM-4PM; Wednesday/Thursday/Friday/Saturday/Sunday - Patient Access. Responsibilities Interview the patient to obtain necessary identification information and prepare the required forms for treatment, billing, or record release authorization. Apply ID bands to patients following the two-identifier rule and interact with insurance companies for notification or information as needed. Educate patients about Advance Directives and Charity Care when necessary and perform other clerical duties as needed. Represent the Emergency Department, Pre Surgical Testing, Bed-board, Central Registration, Radiology, Women Imaging, Bellport Primary, Wound Care sites, Nursing and other ancillary areas, serving as a liaison between patients and staff by entering arriving patients into the computer system to facilitate processing and throughput. Assist departments with projects and various duties deemed by Management staff. Ensure documentation is accurate, complete and signed as appropriate for the registration type (including obtaining signatures or documented explanations when signatures cannot be obtained). Enter admissions, tests and orders into the computer system and coordinate with departments to support patient flow and bed placement. Collect copayments and deductions, record payments, balance daily receipts, and ensure end-of-shift close-out is completed. Provide excellent customer service, maintain professional communication with patients, families, and staff, and participate in department meetings and performance improvement activities as required. Minimum Qualifications To qualify you must have a high school diploma or equivalency. Understanding of medical terminology. Prior customer service experience. Ability to learn quickly as technology and insurance requirements change. Basic computer and keyboarding skills. Ability to walk and stand in a fast-paced environment with frequent interruptions. Qualified candidates must be able to effectively communicate with all levels of the organization. Equal Opportunity Long Island Community Hospital is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. Applications are required to be completed online. Salary and Notice Long Island Community Hospital provides a salary range to comply with the New York state law on salary transparency. The salary range for the role is $44,908.50 - $44,908.50 annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The stated range does not include bonuses, differential pay, or other forms of compensation or benefits. For more information, view the Pay Transparency Notice where applicable. To view the Pay Transparency Notice, please refer to the hospital’s published policies. Required Skills / Experience Refer to the job posting for required skills and experience related to Patient Access roles. #J-18808-Ljbffr