Account Coordinator

Account Coordinator Full-Time / Salary + Commission Hybrid (4 days onsite / 1 remote)Location: NYC Garment DistrictBase salary: $45,000 - $55,000 (TOE: $55,000 – $70,000)Create Cool Stuff. Work With Big Brands. Grow Fast.Ever scroll Instagram or TikTok and see a luxury PR kit or influencer unboxing and think, “Who actually puts that together?”That’s us.PIMS is a full‑service marketing support company with years of experience, and a very modern mindset. We help brands show up beautifully in the real world and online. From premium packaging to flawless logistics, our work ends up all over social media, and our team plays a direct role in making it happen. Many of the premium unboxing moments you see across Instagram, Snap, and TikTok happen because of the talented team at PIMS.We’re looking for Account Coordinators who are early in their careers, ready to level up, and excited to work in a collaborative, high-energy environment.Why This Role Is Perfect for YouThis role is ideal if you’re:Looking to move beyond basic customer service into real account ownershipHighly organized, tech-savvy, and comfortable juggling multiple prioritiesMotivated by growth, learning, and being part of something visible and excitingYou’ll work closely with Account Executives, interact directly with clients, and gain hands-on experience in marketing operations, production, and client strategy.What You’ll Be Doing Day-to-DayJoining client calls and capturing key notes and action itemsSupporting Account Executives with active client accountsManaging orders from quote to delivery (timelines, approvals, tracking)Creating job tickets, updating trackers, and collecting sample photosPlacing and tracking orders in internal systemsMaintaining accurate and up-to-date data in Salesforce and NetSuiteCoordinating with internal teams such as Operations, Accounting and MarketingPreparing billing documentation and supporting monthly close-outsParticipating in brainstorming sessions, client support, and team projectsHelping ensure clients feel informed, confident, and excited to work with usWhat We’re Looking For3+ years of experience in customer service, account support, or B2B roles preferredStrong communication skills (email, phone, and internal collaboration)Excellent attention to detail and follow-throughProficiency in MS Office; experience with Salesforce or NetSuite is a plusBachelor’s degree in marketing, business, or a related field preferredA proactive mindset—you identify problems and help solve themWhat You Get at PIMSCompetitive salary + incentive/commissionClear career growth path as the company expandsPaid Time Off: Vacation, Personal Days, Floating Holidays, plus your BirthdayMedical, Dental & Vision, 401k, Disability, Parental Leave, and life insurance benefitsReady to Grow?If you want a role where you’ll learn fast, contribute immediately, and build a real career in marketing operations, we’d love to meet you.Apply and grow with PIMS.Equal Opportunity EmployerPIMS Inc. is an Equal Opportunity Employer committed to providing an inclusive environment. All employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or any other protected status. Direct applicants only. We do not accept unsolicited candidate submissions from staffing agencies, recruiters, or headhunters.