Job Title: Account Coordinator

Location: Vineland, NJ (On-site)

Pay Rate: $27.00 Per Hour

Job Type: Full-time, Temp-to-Perm

Schedule: Monday - Friday, 8:00 AM - 4:30 PM

Job Summary: Our client in Vineland, NJ is seeking a dedicated, organized, and proactive Account Coordinator to join their team. In this role, you will serve as the primary point of contact for accounts within an assigned territory. Your mission is to build lasting relationships, educate customers on our extensive product portfolio, and ensure every client finds the perfect solution for their laboratory needs.

Responsibilities

As an Account Coordinator, you will manage three key areas: Relationship Maintenance, Technical Hand-offs, and Internal Coordination.

• Proactive Account Management: Execute a rotating schedule of check-ins for top-tier accounts to identify and address needs before they become issues.
• Strategic Follow-ups: Send "Thank You" communications for recent orders and offer personalized assistance for future projects.
• Product Education & Cross-Selling: Identify gaps in a customer’s current setup and introduce relevant products, literature, and digital resources to enhance their operations.
• Quote & Lead Management: Manage open quotes and qualify incoming leads. You will determine when a customer needs "standard" products versus when they require a Technical Specialist, ensuring a seamless hand-off.
• Issue Resolution: Act as the vital internal link between the customer and our shipping, billing, and product departments to resolve inquiries quickly.
• New Business Outreach: Identify and engage potential customers to introduce them to our Client's world-class products and services.
• Reporting: Maintain a high level of organization by completing weekly reports that capture key tasks, highlights, and territory activity for management.

Requirements

• Communication: Excellent verbal and written skills; comfortable acting as the "face" of the company for a designated territory.
• Organization: Strong ability to manage a schedule, track open quotes, and translate daily actions into concise weekly reports.
• Problem-Solving: A knack for identifying whether a customer needs a simple product fix or a deep-dive technical consultation.
• Customer-Centric: A genuine desire to help scientists and researchers find the right tools for their work.

Interested?

Apply Now: more information regarding this position or other opportunities contact J & J at: or 856-751-5050.

Why Join J & J?

J & J is a veteran founded and owned company honored by Forbes as one of the nation’s Best Professional Recruiting Firms.

Since 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. J & J works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits. Stay on top of every opportunity - whenever you choose - even on the go. Download J & J’s Buzz app and get 1-tap apply, notifications of AI-matched jobs, and much more. Get Started at: />

We Specialize in: Office, Skilled Industrial, Technical/IT, Healthcare, Legal, Accounting & Finance, Academic, Pharmaceutical, & Professional. Benefits: J & J offers weekly pay, Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a Referral Bonus.