Summary

The Account Manager works closely with branch customer sales to develop key opportunities and focus on new and existing customers. This includes being responsible for growth and retention of assigned customers as well as ramping new customers won by business development and nation accounts teams. KPI’s include minimum of 12 customers per week, 3X revenue goal in opportunity funnel, 1X revenue goal in closed won, hit revenue goal.

Areas of responsibilities may include but are not limited to:

• Grow direct customer profitability for assigned key accounts in assigned territory/market.
• Call on all current and potential customers in the assigned territory and other areas upon request.
• Assist in improving vendor relationships.
• Maintain effective work relationships within the company and with key accounts.
• Quote jobs for customers (under management guidelines) including determining the cost of material, submittals, estimating, providing material specifications, and pricing to the customer.
• Assist with expense reimbursements and customer management reports.
• Review and edit customer pricing with intent to maximize gross margins.
• Develop and maintain effective work relationships within and external to the company.
• Assist in the development and maintenance of job tracking and follow-up program as required.
• Follow up on sales in the office including some inside sales activity.

Education, Skills, Experience, and Knowledge

• High school diploma/GED or equivalent work experience
• Teamwork, multi-tasking, and leadership skills
• Strong negotiation and communication skills
• Proficient in Microsoft Office (Outlook, Excel, Word) and ERP systems
• Excellent interpersonal skills
• Experience in distribution and/or building and construction industry is preferred

Work Environment

Office and warehouse/fabrication environment

Physical demands may include but are not limited to:

Moderate walking, standing, and/or climbing; light lifting and carrying, stooping, bending, kneeling, and reaching. Must be able to lift a minimum of 30 lbs.

Travel

Light to moderate

Exemption Status

Exempt