Account Manager

Join our team: Account Manager\n
\nWax Eloquent · Murfreesboro, TN\n
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\nABOUT US\n
\n• Marketing agency in Murfreesboro, TN — almost 10 years in business.\n
\n• Digital marketing, marketing strategy, and print and promotional products.\n
\n• Clients include local service businesses, nonprofits, and executive peer groups.\n
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\nTHE ROLE\n
\n• Main point of contact for 7–10 client accounts, from first conversation to final approval.\n
\n• Turn client goals into clear direction for our team.\n
\n• Manage our producers alongside two other account managers, with a Monday sync on priorities and timelines.\n
\n• Report directly to the owner, with a weekly 1:1 with Wes.\n
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\nWHAT YOU'LL DO\n
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\nDaily\n
\n• Own all client communication; bring in specialists when needed.\n
\n• Assign and manage projects and tasks in Asana.\n
\n• Answer team questions and relay exactly what the client wants.\n
\n• Quality-check every deliverable before it goes out.\n
\n• Run the feedback loop until the client is happy.\n
\n• Present each team member's priorities in the morning meeting.\n
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\nWeekly & Monthly\n
\n• Lead client meetings, in person and virtual; always have the next one booked.\n
\n• Track every project start to finish and update clients at milestones.\n
\n• Learn each client's business and goals, then turn them into project direction.\n
\n• Build lasting client relationships.\n
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\nTeam Culture\n
\n• Check in with the team throughout the day.\n
\n• Make sure people feel supported and equipped.\n
\n• Have direct conversations about effort, ownership, and workload.\n
\n• Bring team feedback to your weekly 1:1 with the owner.\n
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\nWHAT YOU BRING\n
\n• 2+ years in account, client services, or project management (agency preferred).\n
\n• Strong written communication.\n
\n• Confidence leading client meetings.\n
\n• Sharp eye for detail.\n
\n• Organized across many clients at once; Asana a plus.\n
\n• Direct but caring feedback style.\n
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\nBENEFITS\n
\n• 14 days of PTO to start.\n
\n• Optional SIMPLE IRA with 3% company match.\n
\n• Placement in a Middle Tennessee C12 Key Player forum.\n
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\nABOUT C12\n
\n• A professional development and executive leadership program, not a networking group.\n
\n• A significant financial investment in your growth that we don't take lightly.\n
\n• Learn more:

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