Account Manager

Position Summary:An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.Account Manager responsibilities include (but are not limited to):Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resourcesEnsures that customers are completely satisfied through relationship building, communication and regular site visitsIdentifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairsAvailable to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflictsEnsures a safe environment for employees, clients and the general publicEffectively applies Landscape Workshop methodology and enforces project standardsRecommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budgetMinimizes Landscape Workshop exposure and risks on projectsEffectively communicate (written/verbal) business development opportunities with team members and sales representativesTrack and report team hours, extra expenses and extra sales on a weekly basisAssists Branch Manager with project budgetsFacilitate client meetings effectivelyConducts regular status meetings with crew leadersEstimate jobs when neededFollow up on proposals generatedOversee care and maintenance of equipmentPosition RequirementsMinimum 2 years managing landscape maintenance crews and interfacing with customersProficient with computer software programs including Word, Excel and OutlookStrong work ethicBachelor’s degree from accredited four-year or two-year program preferredWhat we Offer: Competitive salariesCompany VehicleMedical, dental, vision, 401(K) and other benefitsEnergetic, focused and collaborative work environment