Account Manager – Niles, IL
$70,000–$80,000 + Benefits, PTO, Bonus, and More

At our core, we believe in the power of health, the impact of medicine, and the promise of technology. That’s why we’re proud to deliver cutting-edge medical devices that meet clinical standards and build lasting trust with healthcare professionals and consumers alike. Our innovations, from fitness wearables to diagnostic tools, are embraced by users across the world and often endorsed by respected public figures.

We’re looking for an Account Manager who thrives on building and strengthening relationships, identifying opportunities, and collaborating with internal teams to drive long-term business success. In this role, you’ll play a key part in maintaining and growing client partnerships, both existing and emerging, and ensuring a seamless experience from first conversation through ongoing support.

Responsibilities:

• Serve as the primary contact for a portfolio of clients, ensuring exceptional service and satisfaction
• Partner closely with the sales team to support client growth, identify new business opportunities, and strengthen long-term partnerships
• Proactively engage with prospective and existing clients to understand evolving needs and share relevant solutions
• Help nurture early-stage relationships with potential clients through thoughtful outreach and strategic follow-up
• Act as a liaison between clients and internal departments to ensure needs are met and expectations are exceeded
• Monitor account performance and client feedback to uncover upsell or expansion opportunities
• Coordinate onboarding, product education, and business reviews to ensure client success
• Contribute to client presentations, sales support materials, and tailored communication plans
• Maintain up-to-date records in CRM and ensure all client touchpoints are tracked and aligned

Qualifications:

• 1–3 years of experience in account management, client services, or sales support
• Excellent relationship-building and communication skills
• A proactive approach to engaging with clients and identifying growth opportunities
• Strong collaboration skills and the ability to work cross-functionally with sales, marketing, and operations
• Experience working with CRM tools a plus

This is more than a traditional account manager role, it’s an opportunity to help shape how we connect with customers, grow our partnerships, and keep our business strong. If you’re energized by collaboration, strategic outreach, and making a real impact, we’d love to connect.