Account Manager

ACE Sushi is seeking an Account Manager who enjoys building client relationships, solving problems, and helping accounts grow. In this role, you will serve as the primary contact for assigned client accounts and work closely with Operations, Marketing, Supply Chain, and account management leadership to deliver responsive service and support account performance. What You Will DoBuild and maintain strong relationships with assigned clients, understand their goals and challenges, and provide practical solutions that support their success.Respond to day-to-day client needs, resolve concerns promptly, and escalate significant issues to account management leadership as needed.Identify growth opportunities within existing accounts, including new products, services, and locations, and help develop and execute account growth plans.Track sales trends, product adoption, and profitability; turn account data into recommendations that improve performance and grow sales.Partner with Field Operations and other internal teams to address store-level needs, coordinate service delivery, and follow through on client commitments.Coordinate client projects, meetings, and campaigns to keep deliverables on schedule and aligned with agreed scope and client objectives.Prepare quarterly business review materials, account reports, proposals, and presentations; communicate client activity and progress to internal stakeholders.Maintain accurate CRM records, meeting notes, menus, trackers, communication logs, and account details; share client feedback and market insights to improve ACE Sushi’s offerings. What You BringAt least 2 years of experience in account management, business development, or client services; food service or retail industry experience is preferred.A bachelor’s degree in business administration, sales, marketing, or a related field is preferred.Strong communication and relationship-building skills, with a customer-focused approach and the ability to earn trust.Excellent organization, attention to detail, and follow-through while managing multiple client priorities.The ability to analyze account data, identify business opportunities, solve problems, and collaborate across teams.Proficiency in Microsoft Office and CRM software such as Salesforce or a similar platform.Ability to meet the East or Midwest location requirement and the 25% travel requirement.Why Join ACE Sushi?At ACE, you'll become part of a team dedicated to building strong client partnerships. You’ll have the opportunity to contribute ideas that drive growth and make a meaningful impact in a dynamic, fast-paced, challenging and collaborative environment.We Offer…Competitive compensation Comprehensive medical, dental, and vision benefits Paid time off and paid holidays Phone and internet stipendAnnual bonus opportunityRetirement savings opportunities Ongoing professional development and training Opportunities for advancementSupportive, team-oriented work environment  Our Core ValuesOur Purpose at ACE is to delight customers through our Asian fusion cuisine, menu innovation, and inspiring service while empowering employees and franchisees and creating value for partners.Our Vision is to become the preferred employer, franchisor, and brand by building lasting relationships where people feel connected, contribute, and thrive.Every member of the ACE team is expected to embody our core values:Innovation: “dream ocean big”Integrity: “do the right thing”Impact: “make a difference”If you're looking for a rewarding opportunity to build your career while making a meaningful impact, we encourage you to apply and join the ACE team. Equal Employment OpportunityACE Sushi is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, reproductive health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations will be provided for qualified individuals with disabilities throughout the application and employment process, consistent with applicable law.