Account Manager

We are looking for an Account Manager to support client relationships and sales activity for a Long-term Contract opportunity. This fully onsite role offers a dynamic workday that may include customer presentations, follow-up conversations, and ongoing account support. The ideal candidate brings strong communication, sound judgment, and the ability to manage changing priorities while delivering a high level of service. Experience in client-facing sales and logistics-related environments will be especially valuable in this position.

Responsibilities:

• Manage a portfolio of business accounts by serving as a primary point of contact and maintaining consistent client communication.

• Develop and deliver customer presentations that highlight solutions, strengthen partnerships, and support business growth.

• Respond to inbound inquiries promptly and guide customers through available products, services, or account-related needs.

• Identify sales opportunities within existing relationships and contribute to revenue generation through consultative outreach.

• Conduct regular check-ins with clients to understand concerns, address issues, and reinforce long-term engagement.

• Coordinate with internal team members to support account activity, follow through on commitments, and ensure smooth service delivery.

• Balance multiple priorities throughout the day while adapting to changing customer demands and business needs.

• Participate in onboarding and training activities to build familiarity with company processes, tools, and client expectations.

• Proven experience in account management, B2B sales, or inside sales in a client-facing environment.
• Strong communication skills with the ability to build credibility and maintain positive business relationships.
• Demonstrated problem-solving ability and sound critical thinking in fast-paced situations.
• Effective time management skills with the ability to stay organized across varied daily responsibilities.
• Experience handling inbound customer inquiries and converting conversations into actionable business opportunities.
• Comfort working fully onsite during standard business hours.
• Background in the logistics industry or exposure to logistics-related accounts is preferred.
• Familiarity with account management or sales software platforms is an advantage.