Position Details
Account Services Representative Apply
**Account Services Rep**
**Must have order processing experience**
**Must have order processing experience**
Responsibilities:
- Process multiple daily order entry and billing transactions with an extremely high level of detail.
- Resolve issues.
- Maintain customer accounts.
- Communicate directly with sales force, internal departments and clients to pursue and resolve issues related to orders, billings, accounts receivable and returns.
Requirements:
- Experience working with an ERP system (Oracle) helpful
- Must have experience using MS Office Excel and Outlook.
- High School diploma or equivalent required; prefer Associates Degree or equivalent work experience
- Valid drivers license and good driving record
- 2+ years customer or account management experience
- Demonstrated knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Demonstrated problem solving and communication skills
- Demonstrated organizational, customer service and follow up skills
- Demonstrated phone skills; ability to maintain composure in stressful situations
- Demonstrated order processing skills
- Demonstrated accuracy in data entry and report generation
- Prefer demonstrated knowledge of the medical implant industry and hospital customer base
- Must have the ability to work beyond standard hours, as needed to support the business needs.
- Must be able and willing to work successfully in a team environment.
Dedicated
Goal-oriented
Self-directed
| This will be hybrid, Can sit in any location in Southwest area Arkansas/Chicago/Louisiana/Missouri/Oklahoma/Texas Pay rate $20.00 |
