Account Supervisor - Bilingual

Job description:We’re looking for a bilingual (English/Spanish) Account Supervisor to join our healthcare team and lead the day-to-day management of integrated advertising campaigns targeting U.S. Hispanic audiences.Job SummaryThis position is equal parts account leader, strategic thinker and proactive problem-solver. The Account Supervisor will confidently manage client relationships, guide cross-functional teams and navigate complex, heavily regulated, content-heavy projects while balancing big-picture thinking with exceptional attention to detail.ResponsibilitiesAccount & Client ManagementLead day-to-day client relationshipsProactively anticipate client needs and challenges and recommend solutionsIntegrated Campaign & Project ManagementManage multiple projects simultaneously across digital, social, video, CRM, websites, print and other integrated marketing channels.Coordinate cross-functional teams, including creative, strategy, production and digital, while managing timelines, workflows and deliverables.Oversee content-heavy deliverables, including detailed reviews, revisions, version control and quality assurance.Maintain accurate status reports, meeting recaps and project documentation.Pharmaceutical & Regulatory CoordinationCoordinate materials through medical, legal and regulatory (MLR/PRC) review processes, managing feedback, revisions, approvals and their implications for timelines and execution. and approvalsEnsure consistency and accuracy across deliverables, including approved claims, and brand guidelinesStrategic & Business SupportConnect individual projects and tactics to broader brand objectives, identifying opportunities to strengthen the workContribute to creative briefs, presentations, strategic recommendations and client-facing deliverablesSupport scope development, budget tracking, resource planning and financial reporting.Stay informed about Hispanic consumer behavior and healthcare trends.Qualifications3–5 years of account management experience within an integrated advertising or creative agency.Strong proficiency in English and Spanish, including professional written and verbal communication.Strong project management skills, with the ability to independently manage multiple workstreams and competing deadlines.Exceptional attention to detail, particularly when reviewing content-intensive materials and managing multiple rounds of revisions.Strong client-facing communication, presentation and relationship management skills.Proactive problem-solving skills, with the ability to balance strategic thinking and hands-on execution.11-1Collaborative, accountable and adaptable, with a positive, teachable attitude.Proficiency in Microsoft Office and project management tools.