Job Description:

This position is a professional role that is responsible for providing solid payroll accounting and funding analytical subject matter expertise and consultation to Alight clients. This position interacts with internal and external auditors, responds to technical inquiries and while ensuring appropriate controls are implemented to avoid audit exceptions for both Alight and its clients. The incumbent is also responsible for leading project initiatives to resolve high risk escalations in consideration of the potential financial and legal impacts for Alight and their clients.

Delivery Key responsibilities:

Support Managers with client engagement ensuring all information is accurate and provided on time

Provide support and guidance for all implementations and go lives

Provide daily functional support to the teams, to support the successful delivery of General Ledger documents and files.

Performs financial audits, analyze data, reconcile and balance payroll results, payroll postings and GL interface transmittals for all on and off cycle processing's and adjustment runs

Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends client intervention procedures and communicates variances

Analyzes accounting compliance issues and determines financial impacts and risks to client financials/processes

Facilitates appropriate resolutions based on those impacts, including system configuration changes

Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Alight, Alight's clients, and funding sources

Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed

Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs)and other process documentation

Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring the accurate and timely responses

Provides reconciliations of payroll related balance sheet accounts to clients as required.

Prepare multiple Bank Account Reconciliation along with performing analysis of any outstanding items

Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery

Communicates with Clients and Vendors to resolve Accounting and Treasury related issues

Working with Operational Management and Products to implement automation, innovation, and any continuous improvement programs

Support Year End

Ability to recognize and deal appropriately with sensitive and confidential information

Proactively identify upsell opportunities

Support Management with the resolution of client escalations, along with lessons learnt

Upskill and develop team members through training delivery and coaching to enable them to fulfil their role

Time Recording to be completed on time and accurately

Other duties, as assigned by your immediate supervisor and/or manager

Build good relationships with all lines of businesses where appropriate

Participates in projects and activities as needed and assigned

Professional Job Experience

Payroll Accounting experience preferred

1 to 3 years' experience using Workday

Demonstrated ability to multitask and manage the workload of the team members for productivity, efficiency, and effectiveness

Ability to focus on SLA attainment, goal setting, task prioritization and teamwork.

Ability to make timely and complex recommendations using technology, accounting theory and methods

Ability to communicate effectively with internal teams and clients using consensus when possible

Ability to identify problems and systematically compile information and address root causes in partnership with internal departments and resources

Ability to work under pressure and to meet deadlines and adhere to client driven, timetables.

Ability to use MS Office suite and to advanced skills using Excel, and related systems

Ability to identify and mitigate risks

Flexibility to support a global and fast paced environment

Attention to detail

Excellent written and verbal skills

Self-motivated and a willingness to learn

Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Academic Degree Education and Training

Essential

BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

3-5 years relevant client facing experience in an HR consulting, HR Outsourcing or Corporate environment

Desirable

HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

Knowledge of Payroll Accounting preferred