Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance CORE FOCUS OF LIFESONG FOR ORPHANS: Mission – Bringing the joy and purpose of Jesus to orphaned and vulnerable children Vision – Orphaned and vulnerable children becoming disciples of Jesus, in healthy relationships, engaged in a local church, experiencing family and meaningful work Method – Engaging, equipping, and encouraging Christ’s Body – some to adopt, some to care, and some to give POSITION PURPOSE: This Donations Assistant position advances the mission of Lifesong by assisting with Lifesong’s donation processing, communicating effectively with givers, coordinating accounts receivable, and monitoring software developments and/or transitions as it relates to the donation process. PRIMARY RESPONSIBILITIES AND DUTIES: Assist with Lifesong’s donation processing Provide key supervision for gift processing and giver management Administer advance systems and processes that prioritize growing Lifesong’s giver base Maintain proper documentation and coding of all physical and online donations within Lifesong’s systems and CRM Communicate donation information effectively with the team Communicate effectively with givers Provide strong customer service to givers with inquiries regarding donations Provide backup and training for all questions and concerns from givers Understand and utilize Lifesong communication tools for serving givers Coordinate accounts receivable Collaborate regularly with Accounting Staff and other departments Attend regular Accounting Staff meetings Monitor software developments and/or transitions as it relates to the donation process Work with Donor Development and Donations Manager to understand giver requests and expectations Monitor how Donation Processing interacts with other teams and suggest new solutions for better collaboration Miscellaneous Duties: Performs other duties, as assigned REQUIRED SKILLS: Passionate commitment to Lifesong’s Core Focus Team-oriented with strong interpersonal communications skills The ability to be sensitive to and aware of intercultural dynamics within diverse teams Customer service-oriented mindset for serving a large-scale giver base Flexibility and agility to create and discuss new solutions in a growing environment High attention to details and accountability in intricate processes Ability to prioritize tasks and utilize problem-solving skills Excellent written and verbal communication EDUCATION AND EXPERIENCE: Associates Degree with business focus or Bachelors Degree 1+ years’ experience of accounting or business administration Experience in a non-profit setting is preferred Experience with Salesforce or similar CRM database is preferred CONDUCT: This position requires an active commitment to the core focus, values, and statement of faith of Lifesong. In the course of performing job duties, Lifesong employees will follow Employee Handbook policies, and act in a manner that honors Christ, demonstrating a personal Christian faith and witness in all interpersonal interactions. Lifesong is also committed to safeguarding and promoting the welfare of children and program participants and expects all employees and volunteers to share this commitment. Conduct that demonstrates the values listed below are required of all Lifesong employees. Love God and His People, Serve with Humility, Steward Faithfully WORKING CONDITIONS AND PHYSICAL DEMANDS: Tasks are normally conducted in a regular office environment requiring the use of computer and mouse and other standard office equipment Employees may be required to travel and have a valid driver’s license and passport There are no specific job hazards, PPE, ergonomic concerns (beyond what was listed above), or transport of hazardous material Employees may need to lift and move up to 35 lbs. on occasion Employees are required to observe safety principles while performing the duties of the position DISCLAIMER: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends. #J-18808-Ljbffr