Shift: Monday to Friday 8am to 5pm (Hybrid schedule remote Monday and Friday). There is a possibility that starting on 2026 only Fridays will be remote.

Interview: Onsite interview

The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through Owens Corning key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales.

JOB RESPONSIBILITIES

Accountable for reducing delinquency for assigned accounts aligned with OC financial objectives

Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals

Monitoring of process quality and testing root cause analysis to drive improvement

Customer/Supplier/Operations escalation management

Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk

Escalation of customer issues timely to credit and leadership teams manage up

Collaborate with credit team to deliver insightful management reporting

• Participate in cash forecasting for business units and customers supported (30/60 day forecast)
• Present in monthly AR aging meetings
• Analyze cash discount deductions for resolution; Collect as appropriate
• Maintain compliance with required internal controls and policies
• Assist team members / back up / cross training

Talent Development

Invest in personal growth and development, clearly focused on self-learning and the ability to grow and learn at an acceptable rate

Capture the value of continuous learning and ongoing development opportunities

JOB REQUIREMENTS

Minimum Qualifications:

High School Diploma and 2 years applicable work experience with accounts receivable, collections or cash application

Preferred Experience:

Bachelor s degree

Demonstrated achievement in prior roles and ability to be successful in a team-oriented environment

Working knowledge of Microsoft Excel, Business Intelligence (BI) and SAP ERP software

Basic knowledge /understanding of OC customers, products and markets

Knowledge of billing procedures and collections techniques (e.g. skip tracing)

Knowledge and Abilities:

Initiating action/Gaining commitment

Problem Solving understand and analyze

Tenacity/Driving for results

Financial Knowledge/Financial Skills

Strong oral/written communication skills

Process development and improvements

Personal Characteristics:

Collection techniques/Negotiation skills

Manages time well, prioritizes effectively

Learns and adapts quickly to changing environments

Operates with integrity

Attention to detail

Positive attitude