Accounts Receivable Associate

Location: N. Ridgeville
Employment Type: Full-Time

About Home Instead

At Home Instead, we’re more than just a company — we’re a mission-driven team dedicated to changing the face of aging. Every day, we support older adults and their families with integrity, compassion, and a commitment to excellence. Behind the scenes, our finance and operations teams play a crucial role in making this care possible — ensuring that everything we do is rooted in our core values.

As we grow, we’re looking for a dedicated and detail-oriented Accounts Receivable Associate to join our values-driven team. This role is key to ensuring financial accuracy and stability across multiple locations, while supporting a purpose that truly matters.

About the Role

Reporting to the Controller, this role supports the day-to-day operations of our Accounting Department. You’ll take ownership of accounts receivable processes while also assisting and providing backup support for other finance functions.

We’re looking for someone who is not only technically strong but also aligned with our core values.

Key Responsibilities

• Apply customer payments accurately and in a timely manner
• Reconcile customer accounts and resolve discrepancies
• Maintain documentation related to application of service deposits
• Monitor accounts receivable aging reports and follow up on overdue balances
• Provide support for audits and financial reviews as needed
• Monitor accounts receivable aging reports and follow up on overdue balances
• Provide Back up support for client finance related calls

Qualifications

• Associate’s degree in accounting or finance
• Proven experience in accounts receivable or related financial role
• Proficiency in QuickBooks Online and Microsoft Excel
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and meet deadlines

Why Join the Home Instead Family

• Be part of a team making a difference in the lives of seniors and their families
• Join a culture that values integrity, excellence, and compassion
• Competitive benefits package including:
• PTO and paid holidays
• 401(k) with company match
• Medical, Dental, and Vision insurance
• Opportunities for growth and development within a supportive team
• Hybrid flexibility (based on location and performance)

We’re Looking for More Than Just a Resume

We’re seeking someone who understands that great accounting supports great care. If you take pride in accuracy, love to problem-solve, and are inspired by a mission that matters — we’d love to meet you.

Apply today and help us continue building a company rooted in care, trust, and excellence.