We are looking for someone to join our team who is ready to work in a small business that is relaxed and casual.

The position will be full time working from 8am to 4 pm Monday through Friday. We may also accept part time help from 12 noon to 4pm  with the ability to fill in full time when needed.

The Ideal candidate will have 2-4 years of office experience, particularly with accounts receivable. Knowledge of Microsoft office and QuickBooks is required. We are willing to train and work with the right candidate who is quick to learn new programs. The candidate should possess fantastic organization and communication skills and can assist customers in a friendly and timely manner on the phone and at our customer service counter.

Responsibilities:

- Answer phone calls and emails from customers, and respond to the customer service entrance efficiently effectively, and promptly.

- Learn and understand our product in order to help customers troubleshoot.

- Schedule service calls for customers and builders.

- Enter customer information into QuickBooks.

- Receive customer payments in QuickBooks and physical checks.

- Receive, process and prepare FedEx labels to ship orders to customers.

- Communicate and follow up with customers and sales order status.