Job Summary:

The Accounts Receivables Collection Assistant supports the accounts receivable team by ensuring timely and accurate collection of outstanding invoices. This role involves customer account monitoring, communication, and problem-solving to reduce overdue balances and maintain positive client relationships. 

Are you a self-starter stuck in a dead-end collections job with no opportunities? Do you feel under-appreciated for your hard work and want to boost your career to the next level while growing yourself personally and professionally? If you say yes, then we have the right opportunity for you. We are a disaster restoration company seeking a full-time Accounts Receivable Specialist to help us continue our rapid growth 

Key Responsibilities:

Accounts Receivable Specialist Roles and Responsibilities include: 

• Daily use of CRM to contact customers to obtain or relay account information 
• Making collection calls and communicating with customers regarding pending invoices 
• Document call and build out new tasks  
• Consistent communication with customers with outstanding balances 
• Organize weekly meetings with manager to discuss collection issues 
• Collaborate with internal teams (e.g., sales, customer service) to resolve disputes or billing discrepancies. 
• Process customer payments, refunds, and adjustments in accordance with company policies. 
• Prepare and distribute statements, invoices, and payment reminders as needed. 

Requirements

Qualifications:

•  Education: High school diploma required; Associate's or Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred.  
• Customer-centric approach with a professional demeanor. 
• Ability to work independently and as part of a team in a fast-paced environment. 
• Strong negotiation and conflict-resolution skills  
• Must have at least 1 year collections experience. 
• Must have 1 year customer service experience. 
• Must have excellent written, verbal and phone communication skills. 
• Detail-oriented with strong problem-solving skills. 
• Proficient in Microsoft Office Suite, especially Excel. 
• Must be able to pass a criminal background screening. 
• Must be completely open to change and self-improvement. 
• Helpful to understand basic construction terms/practices. 
• Helpful to have experience/understand insurance claims processes 

Benefits

Full Time

$17 - $19 per hour