Accounts Receivable Representative

is seeking to hire an Accounts Receivable Representative for our client in Addison!
Benefits Available!
Weekly Pay!
$22.00/Hour
Monday–Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PM, depending on the department. Training is onsite five days per week for up to 60 days. After training, the schedule transitions to a hybrid arrangement with three days working from home and two days in the office.


Overview
The Customer Care Accounts Receivable Representative responds to customer inquiries about products and services and assists with product orders.
Primary Responsibilities
- Support customers with accounts receivable, order processing, customer service, and other back-office tasks in coordination with Customer Account Services (CAS).
- Respond to phone calls and emails promptly, resolve customer issues, and provide timely updates and solutions.
- Answer accounts receivable questions and research accounts to explain open invoices, short payments, and open credits. Document account details accordingly.
- Follow up on customer collections as requested by CAS Accounts Receivable, following established delinquency, aging, collection letter, and follow-up guidelines.
- Work with customers, Salesforce, and CAS Accounts Receivable to complete required paperwork and forward it to the A/R Supervisor.
- Research missing invoices and provide invoice copies, documents, and other requested information.
- Communicate consistently with Sales Teams and CAS employees.
- Answer general Sales Team questions and resolve accounts receivable issues.
- Process customer orders, answer general order inquiries, and provide first-level support while minimizing call transfers.
- Stay current on state-specific alcoholic beverage and state listing laws.
- Manage accounts receivable functions across all accounts, answer inbound calls, and process inbound cases.
- Perform other job-related duties as assigned.
Minimum Qualifications
- High school diploma or equivalent and at least one year of experience.
- Knowledge of Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives.
- Proficiency in Microsoft Excel, including pivot tables, charts, and complex formulas.
Physical Demands
- Spend considerable time sitting, typing, and using a computer or adding machine.
- Occasionally walk, bend, reach, stand, and stoop.
- Occasionally lift, lower, push, carry, or pull up to 20 pounds.##