Accounts Receivable RepresentativeLeslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 1,000+ retail stores in 39 states plus PRO, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.Job Overview: The Accounts Receivable Representative supports stores and commercial customers by managing credit accounts, monitoring payment activity, and resolving account discrepancies. This role is responsible for posting payments, authorizing purchases, managing delinquent accounts, and ensuring accurate account reconciliation through effective communication and problem-solving.Responsibilities:Support stores by providing override authorizations and analyzing customer credit accountsTroubleshoot and resolve customer account and invoice issues in partnership with store teamsRespond to inbound customer calls and assist with payment posting errors, sales tax questions, invoice requests, and delinquent accountsClearly communicate and explain credit policies to customersMonitor delinquent accounts and conduct outbound collection calls and follow-up correspondencePost customer payments accurately and research account discrepanciesReconcile customer accounts, including payment issues, sales tax adjustments, and invoicing errorsTrack and return assigned calls promptly to ensure customer satisfactionUtilize collections systems to monitor past-due invoices and maintain accurate collection statusPay: $17.00/ HourlyQualifications:High school diploma required; Associate or Bachelor's degree in Accounting, Finance, or Business preferred23 years of Accounts Receivable experience, including customer service, collections, credit approval, or account setupExperience working in a team-based corporate environmentStrong verbal and written communication skillsExcellent attention to detail and organizational abilitiesProficient computer skills, including intermediate Excel and Word; 10-key by touch preferredWorking knowledge of Generally Accepted Accounting Principles (GAAP)Experience with JDA/AS400 or large ERP systems is a plusWe offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.