The Tree Farm is a destination club with 5-Star lodging and Food and Beverage Operations. We will operate from September – June, and the golf course will be closed for maintenance throughout the July & August months. We will be closed on Thanksgiving, Christmas and New Year with paid time off for our team members. The Tree Farm embodies a distinct company culture centered on core values such as appreciation, collaboration, integrity, and personal growth. We cultivate a familial atmosphere where all team member's contributions are acknowledged and celebrated, fostering a sense of belonging and purpose within the organization. Our commitment to appreciation ensures that hard work does not go unnoticed. Team members can expect recognition for their efforts, reinforcing a culture of gratitude. We prioritize open communication, encouraging a supportive environment in which team members feel comfortable expressing their ideas and personalities. The Tree Farm’s dedication to integrity is reflected in our service approach, with a focus on developing genuine relationships with our national members and guests. Staff are encouraged to greet visitors by name, creating a warm and welcoming experience that enhances guest satisfaction. Casual staff uniforms promote a relaxed and approachable ambiance, aligning with our belief that authenticity enriches interactions. The provision of homemade meals, alongside competitive benefits such as affordable healthcare and a 401K plan, underscores our commitment to the well-being of our team members. Furthermore, we emphasize continuous growth and development, providing opportunities for team members to advance their skills and career paths. The Tree Farm aspires to exceed member expectations while developing a dedicated and empowered team that thrives in an environment of mutual respect and support.

Benefits Available to Full-time Team Members

• 401(k) with Safe Harbor match
• Medical plan options
• Supplemental Insurance options- Dental, Vision, Life, Disability, Accident PTO and Paid Holidays
• Team Member meals provided

The Accounts Receivable Specialist at The Tree Farm will be responsible for managing all aspects of member and guest billing, ensuring a seamless and accurate billing process. This role requires meticulous attention to detail to generate invoices for various services, including membership dues, guest fees, and facility rentals. The specialist will interact directly with members and guests to address billing inquiries, resolve discrepancies, and manage payment processes. A strong emphasis will be placed on maintaining positive relationships with members, providing exceptional customer service while ensuring timely collections and accurate record-keeping. This position is essential for maintaining the financial health of The Tree Farm and enhancing the overall experience for our valued members and guests.

Primary Responsibilities

• Manage the accounts receivable process, including invoicing, payment tracking, and collections.
• Prepare and send out invoices to members and clients promptly and accurately.
• Monitor accounts for non-payment, delayed payments, and other issues, and follow up accordingly.
• Reconcile accounts receivable with the general ledger monthly, ensuring discrepancies are resolved.
• Maintain detailed records of all transactions and correspondence, keeping information confidential and secure.
• Provide excellent customer service by addressing member and guest inquiries, concerns, and feedback in a timely manner.
• Generate and prepare financial reports related to accounts receivable, providing insights into cash flow and outstanding receivables.
• Assist in the development of policies and procedures related to accounts receivable to improve efficiency and accuracy.
• Maintain an awareness of facility security needs during night operations.
• Support the finance team with any auditing processes or financial assessments
• Regularly check and monitor the accounting email inbox to ensure timely responses to inquiries from members and clients.
• Coordinate usage deposit reporting with the Reservations Team.
• Assist in credit card merchant processing disputes & chargebacks.
• Performs other appropriate work-related assignments made by Chief Financial Officer

Minimum

• Associate's degree in Finance, Accounting, or a related field
• Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills and attention to detail, with the ability to identify discrepancies.
• Proven ability to provide first class service to members and guests
• Ability to work flexible hours, including weekends and holidays, as required.
• High level of accuracy in data entry to maintain the integrity of financial records and minimize errors in invoicing and payment processing.
• Ability to identify issues quickly and implement solutions, particularly concerning payment discrepancies or member inquiries.
• Ability to work independently and manage time effectively in a fast-paced environment