Title: Accounts Receivable Specialist

Reports to: Accounts Receivable Manager

Job Type: Full-Time

Location: North Liberty, IA

Come join our team and open the door to an amazing career at Dan’s Overhead Doors & More! We have an immediate need for an Accounts Receivable Specialist at our North Liberty location.

Dan’s Overhead Doors & More is one of Iowa’s leading garage door companies. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services for over 40 years. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.

Summary

In the role of Accounts Receivable Specialist, you will play a pivotal role by managing and processing incoming payments, maintaining accurate customer accounts, and ensuring timely collections. This role involves tracking invoices, reconciling accounts, and resolving payment discrepancies to maintain a healthy cash flow and support overall financial stability. The specialist will collaborate with other departments and communicate with customers to address billing issues, ensuring an efficient and professional approach to account management.

Duties

· Invoice Management: Generate and send invoices to customers, track payment status, and follow up on overdue accounts.

· Payment Processing: Record payments, apply them to appropriate accounts, and reconcile discrepancies between customer payments and invoices.

· Customer Communication: Handle customer inquiries regarding billing, payment issues, and account discrepancies, ensuring prompt resolution and maintaining positive relationships.

· Technician Coordination & Pricing Communication: Communicate directly with technicians by phone to provide service totals and pricing details, enabling them to accurately inform customers of expected service call costs.

· Account Reconciliation: Regularly review and reconcile accounts receivable records, ensuring accuracy and completeness of financial data.

· Credit Management: Monitor credit risk, and ensure compliance with credit policies.

· All Hands-on deck: You may be asked to go beyond your role and assist where needed: Contribute to various tasks and provide team support.

Requirements

· Experience: 3-5+ years in accounts receivable, finance, or related roles.

· Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced Excel skills.

· Knowledge: Strong understanding of accounts receivable processes, invoicing, collections, and financial reporting. Familiarity with AIA billing is preferred but not required.

· Communication Skills: Excellent verbal and written communication, with the ability to liaise effectively with clients and internal teams.

Work Conditions

• Climate controlled, office environment
• Repetitive hand and wrist motion, use of computers and internal office equipment

Benefits

We are proud to offer a robust benefits package to our Team Members including:

• Competitive hourly pay
• Medical, dental, and vision insurance with multiple plan options
• Short- and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with Employer Match
• Generous Paid Time Off (PTO)
• Paid Holidays
• Team Member Recognition & Reward Programs

Core Values

At Dan’s Overhead Doors & More we base our actions on the following core values and request the same from all team members:

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally

We are an (EOE) Equal Opportunity Employer.