Position Details
Senior Ad Technology Operations Manager Apply
The Senior Ad Technology Operations Manager is a critical individual contributor on Clients’ Global Digital Marketing team. In this role, you will be responsible for assessing, orchestrating, and strategically managing Clients’ digital media technology ecosystem.
This role brings together AdTech leadership, operational rigor, and cross-functional coordination to ensure our advertising technology stack is evaluated, implemented, integrated, and enabled in a way that supports modern, scalable digital marketing. You will work at the center of the ecosystem — partnering with Digital Media teams and agencies to translate marketing needs into technical and operational requirements, and working closely with Marketing Technology, Legal, IT, Security, Finance, and Procurement to ensure platforms are adopted in a compliant, well-governed way.
This role requires deep AdTech and digital marketing operations expertise, with the ability to operate strategically while staying hands-on with how the stack actually runs.
7+ years of experience in Digital Marketing Operations, Ad Technology, Marketing Technology, or a related role, with strong understanding of digital media platforms such as ad platforms, ad servers, lead management platforms, and supporting AdTech.
Proven experience acting as an AdTech subject matter expert, including evaluating platform capabilities, integrations, gaps, and automation opportunities.
Strong background in digital marketing operations, including ownership of media taxonomies, governance frameworks, and technical documentation that support scalable execution.
Experience navigating procurement, renewals, and cross-functional approvals with Legal, IT, Security, and Finance, supported by strong project management and organizational skills.
Excellent communication skills and comfort operating in fast-moving, highly cross-functional environments.
Own and maintain a centralized, global inventory of the digital media and AdTech ecosystem, including platforms, tools, contracts, integrations, users, taxonomies, documentation, and renewal timelines.
Serve as the AdTech subject matter expert for shared and cross-channel platforms, partnering with the Digital Media Channel team and agencies for deeper platform-specific expertise when needed.
Regularly assess the AdTech ecosystem to identify gaps, redundancies, scalability risks, and automation opportunities, aligning recommendations to channel and business priorities.
Own global media taxonomies and governance standards to ensure consistent naming conventions, documentation, tooling, enablement, reporting, and operational scalability across regions and channels.
Lead the operational side of vendor evaluations and pilots by translating marketing use cases into business, technical, and operational requirements and coordinating onboarding and readiness.
Identify and drive opportunities to automate workflows across the AdTech ecosystem, including integrations, data flows, access management, and operational processes.
Build and maintain enablement assets such as SOPs, playbooks, inventories, and user guides to support visibility, adoption, and consistent usage across teams.
Own procurement and renewal workflows end-to-end, serving as the primary coordinator between Digital Marketing and Legal, IT, Security, Finance, and Procurement to ensure timely approvals and uninterrupted platform access.
Coordinate platform access, permissions, and global agency enablement in line with security, privacy, and compliance standards, escalating risks and questions to the appropriate owners.
Provide regular visibility into stack health, utilization, renewals, operational risk, and automation impact, highlighting opportunities for simplification, cost efficiency, and stronger governance.
Recommend structural, tooling, and process improvements that improve governance and accelerate time-to-market for new capabilities.
