The RoleThe Assistant Event Planner role is responsible for supporting the Event Planners and helping to manage the day-to-day activities and logistics planning of all strategic meetings and congresses including advisory boards, speaker trainings, investigator meetings, national broadcasts and congress management.What You’ll DoSupport customer status calls by prepping agendas and taking status call notes, sending out agendas/notes before and after callsExporting Cvent reports and saving them to the server, sending them to the customer as neededCvent housing block managementSpeaker/HCP travel bookings, saving receipts to the server and uploading them to TP as neededAMEX report reconciliation including receipt and charge matching for each eventSupport the event planner in sourcing, preparing sourcing documents and compiling dataSending event calendar holds to registered attendees and maintaining customer inboxesOrdering event materials for live events (badges/table tents/signage, etc.)Monitor daily workload, quality, and adherence to SLAsKey PrioritiesAbility to assist and reconcile events independently with limited management oversiteSuper user event planner with all Cvent reporting and needsAssist and maintain department documentation, SOPs, operational workflows for all customersRecommended completion of Certified HMCC, Healthcare Meeting Compliance Certificate ProgramRequirements1-2 years’ experience working at a pharmaceutical/biotech or third-party agency to support HCP related eventsAssist in recruitment efforts for team as needed (i.e. screening & interviews), as well as trainingStrong customer service, conflict resolution, organizational and planning skills with attention to detail and accuracyExperience sourcing large and small meeting venues, event budget management, travel coordination, lodging (room blocks) and transportationAbility to work independently and successfully manage multiple priorities in a fast-paced environmentExcellent written and verbal communication skills, ability to lead customer status meetings, quarterly business reviews and pre/post conference meetingsConfident in communicating both internally and externally with C-Suite and HCPs within the strategic meeting and congress environmentExperience with event related technologies, including Cvent, and strong Excel and PowerPoint skillsSelf-starter with good judgement and integrity, highly motivated and dependable