Description

Are you looking for a rewarding career where you can make a difference in people's lives? Join our vibrant as an Administrative Assistant! In this pivotal role, you will be the friendly face and voice of our organization, assisting both members and healthcare professionals. As an Administrative Assistant, you will enjoy a dynamic and supportive work environment where your contributions are valued. Your responsibilities will span a variety of tasks including managing appointments, coordinating communication between departments, and ensuring the smooth operation of our office. We are seeking someone who is highly organized, detail-oriented, and possesses excellent interpersonal skills. You will be the glue that holds our administrative team together, making sure that everything runs efficiently and effectively. If you have a passion for helping others and are looking for a position that offers personal and professional growth, we encourage you to apply and become an integral part of our healthcare community!

Responsibilities

• Answer and direct phone calls in a polite and friendly manner
• Schedule and confirm appointments for members and staff
• Maintain and organize electronic and paper files
• Prepare and distribute correspondence and documentation
• Assist in managing office supplies and inventory
• Handle member/caregiver inquiries and provide information about services
• Collaborate with admin staff to coordinate services and schedules

Requirements

• High school diploma or equivalent; additional qualifications in Office Administration are a plus
• Proven experience as an administrative assistant or in a relevant role
• Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software
• EMR/LMS software experience preferred
• Strong communication skills, both written and verbal
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize tasks effectively
• A friendly disposition and ability to work well with diverse groups of people
• Bilingual (English/Spanish)

Physical Requirements:

• Must be able to talk, listen, and speak clearly on the telephone.
• While performing the duties of the job, employee is required to stand, walk, stoop, bend, sit for long periods of time; and must be able to read, write, speak, and hear well enough to communicate. Manual dexterity is required to utilize keyboards and office equipment. Employee may occasionally be required to lift up to 20lbs to file documents, and/or store office material. Reasonable accommodation will be made to accommodate individuals with disabilities that can perform essential job functions.
• Push and pull 50 pounds (move equipment, etc.)
• Carry equipment/supplies
• Use upper body strength
• Squeeze with hands (operate fire extinguisher)
• Twist
• Bend
• Stoop/squat
• Move quickly (respond to emergencies)
• Climb stairs
• Walk
• Stand

Additional Notes

• Travel will be required for in-person visits, events, conferences, company meetings, team days to the office, or as required by the Manager.
• Will work with challenging clients.
• Adheres to Standards of Excellence
• On occasion, may work after hours and/or weekends