Job Summary

The Administrative Assistant supports the operations and service teams by providing administrative and customer support, including managing documents, work orders, and compliance processes. This role also handles customer communications, scheduling, and data management using various digital tools. The ideal candidate is detail-oriented, adaptable, and able to thrive in a fast-paced, team-oriented environment.

Job Description

• Support the Operations team and services team with administrative and customer support.
• Implement specific procedures and processes for receiving and distributing incoming documents, logging, filing, reviewing and approvals.
• Demonstrate commitment to quality assurance and manage the compliance engine of the business.
• Manage work orders.
• Manage deadlines and ensure appropriate communication is provided to all relevant parties
• Develop documents in Word, presentations in PowerPoint and reports/charts in Excel.
• Utilize web-based programs to manage and maintain customer data and records.
• Support customers with inbound and outbound customer service calls, and handle scheduling for services/repairs.
• Perform other office/administrative functions as necessary, while supporting co-workers.
• Experience and ability to work in a fast-paced office, with multiple responsibilities, and able to pivot as necessary to new tasks

Skills Required

• 2+ years related operations administrative support experience is required - advanced knowledge of operational procedures and tools obtained through work experience.
• Experience working with Engineering / Design and construction operations teams and customers, highly desirable.
• Microsoft Office Suite
• Experience using SharePoint desired; otherwise technologically savvy with the ability to pick up new software quickly.
• Experience dealing with customer calls to resolve issues with a sense of urgency and positive attitude.
• Experience performing outbound calls with customers to set up schedules, resolve issues.
• Demonstrated record of success working in a highly diverse team-oriented office environment.
• Displays the following competencies: Detail orientation, Ability to multi-task, great communication skills (orally and written), computer savvy, problem solving skills, team orientation, ability to work at a fast pace

*GAS Global Services LLC is an Equal Opportunity Employer. Employment Decision are made without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws.

• JOB-10046391