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Job Summary:

Key Responsibilities:

Administrative Support 40%

• Provide administrative support to the division and individual faculty, exercising confidentiality, tact, and diplomacy. This will include attending all staff Division or Department meetings and contributing to any ongoing projects.
• Manage & coordinate complex faculty schedules/calendars/meetings as needed to include clinical activities and administrative responsibilities. This includes scheduling meetings, coordinating clinical activities with the clinic and OR staff/calendars, anticipating potential conflicts, and facilitating increased efficiency with effective calendar management and routine review of schedules.
• Assist faculty with travel by booking airfare, hotel and rental cars when necessary, obtaining department approval for travel, University Approval for international travel, creating itineraries, and completing expense reports per CU policies and procedures; as well as maintaining faculty CVs and various web-based profiles.
• Independently manage patient, referral, and scheduling work queues, EPIC in-basket messages, online patient scheduling requests, and provider clinic templates for multiple Urology clinic locations across the Denver Metro area.
• Serve as a liaison for the patients about all non-clinical issues; resolve and/or triage issues based on independent judgment. This might include managing phone calls and transfers, handling sensitive information, and scheduling patient visits.
• Basic administrative needs across the division including: maintaining division contact lists and organizational charts; mail retrieval and distribution; general office cleanup; maintain e-mail distribution lists, printing services, supply ordering; coordinate conference room reservations; maintaining monthly physician on-call schedules; event management; and organization.
• Perform other duties as assigned by the Officer Supervisor, Business Program Manager, Division Administrative Director, or Division Head.
• Schedule patient visits, including completing data entry in Epic and preparing all necessary documentation within medical records for the physician to review, obtaining referrals and authorizations as necessary for all clinic patient encounters, in-office and offsite procedures, and surgeries.

Human Resources and Faculty Affairs Support 30%

• Perform day-to-day transactions related to HR activities for the Divisions including but not limited to: position requests, job postings, hiring, terminations, FRF preparation, drafting and finalizing LOOs and non-compete agreements
• Assist with recruitment of faculty, including managing interview scheduling, arranging travel, and providing administrative support for the search committee as needed
• Assist with the onboarding process for new faculty and staff including gathering all required documents, coordinating access, reviewing training requirements, and providing resources
• Coordinate, monitor, maintain and process licensing, privileging, initial and re-credentialing of faculty
• Support faculty with the promotion process (Dossier) as outlined by the School of Medicine
• Assist the Administrative and Business Operations Manager with project support, data gathering, entry and administrative support

Accounting and Finance Support 20%

• Within delegated financial authority, assists with purchasing and procurement
• Serve as a fiscal staff member for the Divisions and coordinates other procurement related activities and policies, including purchase orders and payment vouchers
• Adhere to current financial policies and procedures; independently seek training and guidance on new policies and procedures.

Communication and Marketing Support 10%

• Assist with managing division website ensuring content is current and dynamic
• Assist with managing division social media accounts including Facebook, Twitter and Google Business
• Assist with coordinating educational events, CME programs and other relevant activities to physician groups and existing referral sources to support service growth. Schedules physician marketing meetings and follows up with additional resources as needed
• Actively work with faculty and staff to create or curate marketing content for social media posts, blogs, videos, and other strategies used to effectively promote the surgical practice

Why Join Us:

We are driven to improve every life at the Department of Surgery with our commitment to innovative surgical care, curing through discovery, enlightening tomorrows leaders, and daring to be exceptional. Our focus on patient care, education, and research will lead to innovative discoveries and promote quality care and safety for our patients.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off vacation, sick, and holidays and more. To see what benefits are available, please visit:

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Qualifications:

Minimum Qualifications (Administrative Assistant III)

• Three (3) years of relevant experience in an occupation related to the work assigned to this position

OR

• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years
• Appropriate education will substitute for the required experience on a year-for-year basis

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Bachelors degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
• Experience with University of Colorado systems including Concur, COR360, and CU Marketplace.
• Experience managing multiple schedules using Outlook
• Experience with EPIC Health Record System, Amion
• 3+ years of patient/client-facing experience
• Medical office experience
• Microsoft Office (Outlook, Word, Excel and PowerPoint) proficiency

Competencies (Knowledge, Skills, and Abilities)

• Interpersonal skills with the ability to provide excellent customer service, while ensuring fiscal compliance and policy/rule adherence
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Ability to independently prioritize to best meet division business needs in an environment with many competing demands.
• Advanced skills in Microsoft Office Suite, technically adept, software savvy
• Professional verbal and written communication in conjunction with professional telephone etiquette is essential.
• Exceptional customer service skills with the ability to maintain a positive attitude at all times and work with diversified customer clientele is required.
• Must be flexible and capable of handling multiple and shifting priorities.
• Must demonstrate the ability to act independently, have demonstrated interpersonal skills, and be able to maintain positive working relationships.
• Broad knowledge of medical practice front office operations and medical terminology is preferred.
• Must maintain confidentiality at all times; familiarity with HIPAA guidelines preferred.
• Ability to read, analyze, and interpret policies, documents, and regulations
• Must be detail-orientated and maintain excellent organizational skills

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Ashleigh Prout, ashleigh.prout@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by March 4, 2024.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $48,396 - $56,143.

The above hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator:

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.