Position Details
Administrative Assistant/Insurance Specialist Apply
Job Description
Job Description
Progressive Dental Team Seeking a Passionate, Administrative Assistant/Insurance Specialist
Progressive Dental Team Seeking a Passionate, Administrative Assistant/Insurance Specialist
Are you a motivated and organized person with a passion for serving patients and making a difference in the greater community? Do you love providing excellent customer service experience that makes people say "wow"? Do you wish you could work in an environment with a team that supports your continued personal and professional growth so that you can be the best you can be, both at work and at home?
Welcome to Our Practice: A Hub of Dental Excellence Our practice is recognized by patients and doctors throughout our community for our comprehensive, general dentistry, driven by a team that's second to none. As the newest member of our family, you'll contribute to a tradition of exceptional service and compassionate care within our modern, state-of-the-art facility.
Leadership Rooted in Experience Our practice is led by Dr. Kelly Betts, a seasoned general dentist with 18 years of diverse experience, spanning roles from dental assistant to hygienist, before advancing to dentistry. Together with our associate doctor, they champion a holistic approach to dental care—prioritizing oral health as a gateway to overall well-being. This philosophy not only enhances our patient care but also enriches the professional development of our team.
Responsibilities:
- Answering phones and providing excellent verbiage skills and customer service
- Presenting treatment plans with patients
- Reviewing finance options and payment collections
- Scheduling using a value based scheduling approach to reach daily goals
- Assure communication between front office and clinical team for exceptional patient experience
- Submit dental claims electronically and via paper, including attachments and documentation.
- Follow up on unpaid or denied claims in a timely manner and resubmit when necessary.
- Interpret Explanation of Benefits (EOBs) and explain insurance coverage to patients.
- Calculate and communicate patient co-pays, deductibles, and out-of-pocket costs.
Why Join Us?
- Empowering Work Environment: Every day, you'll be supported by a team that values collaboration and professional growth. We are committed to helping you be your best self, both in the office and beyond.
- Cutting-Edge Facilities: Work in a newly constructed office equipped with the latest dental technologies and comforts designed to make each day smoother and more enjoyable.
- Commitment to Wellness: We practice whole-body and whole-life wellness for our patients and our team.
- Focus on Comprehensive Care: Be part of a team that practices dentistry at its highest level, with a focus on educating and empowering our patients for better health outcomes.
Position Details: Flexible Employment Options & Competitive Compensation
Job Types:
Competitive Pay: $22.00 - $32.00 per hour depending on current skillset and experience level
Competitive Pay: $22.00 - $32.00 per hour depending on current skillset and experience level
Benefits:
Health & Wellness: Comprehensive dental insurance to keep your smile beautiful and healthy.
Professional Growth: Access to professional development assistance to further your skills and career.
Work-Life Balance: Enjoy paid time off to relax and recharge.
Employee Perks: Benefit from generous employee discounts on products and services.
Health & Wellness: Comprehensive dental insurance to keep your smile beautiful and healthy.
Professional Growth: Access to professional development assistance to further your skills and career.
Work-Life Balance: Enjoy paid time off to relax and recharge.
Employee Perks: Benefit from generous employee discounts on products and services.
Schedule:
Adaptable Shifts: Engage in 5 and 8-hour shifts that support work-life balance.
Consistent Weekdays: The position is M-F, allowing you weekends to enjoy.
Daytime Hours: Our shifts are during the day, aligning with standard business hours.
Adaptable Shifts: Engage in 5 and 8-hour shifts that support work-life balance.
Consistent Weekdays: The position is M-F, allowing you weekends to enjoy.
Daytime Hours: Our shifts are during the day, aligning with standard business hours.
Qualifications:
Experience: Minimum 1 year of experience in a dental office or insurance billing role. Excellent attention to detail, organizational, initiative and analytical skills. Strong interpersonal and communication skills. Ability to manage multiple tasks and work in a fast-paced environment.
Language Skills: Proficiency in English required.
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Expected hours: 33 – 35 hours per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Opportunities for advancement
- Paid sick time
- Paid training
- Retirement plan
