Job Id: 63395

Position: Administrative Services Assistant

Client: TN DOH

Location: 710 James Robertson Parkway 6th Floor Andrew Johnson Tower Nashville, Tennessee 37243

Duration: 9+ Months

Shift: 08:00 Am to 05:00 Pm ( Hybrid )

Job Description

Under general supervision, this employee is responsible for professional staff work of routine through average difficulty in assisting the Vaccine Ordering Manager with administrative detail; The Vaccine Operations team manages the enrollment, inventory management and procurement, and quality assurance / compliance for all federally funded vaccine programs. The ASA would be generally responsible but not limited to the following:

• Performs related work as requested by the Vaccine Ordering Manager
• Routinely acts as liaison between the Vaccine Ordering Manager and departmental staff, and other providers and agencies, local and federal agencies, and community organizations and groups as needed
• Attends CDC calls and webinars as needed to gain information and updates for the team
• Routinely handles complaints and requests from program providers around inventory management and utilization of the VOMs 2.0 ordering system
• Educates and trains other staff as needed for any new employees, providers, or at any event VPDIP sponsors
• Handles routine correspondence including composition of replies and routes to the appropriate operating division for reply
• Prepares non-routine correspondence as requested
• Assembles information for speeches, staff meetings, and other purposes as needed
• May take minutes at staff meetings
• Operates standard office machines and equipment as necessary
• Management and triage of the ServiceNow platform where providers can request assistance through a ticket-based dashboard
• Support of VtrkS functionality and reporting
• Strong skills within Microsoft Office, Word, and Excel
• Additional Vaccine Operations support as needed

Education and Experience: Graduation from an accredited college or university with a bachelor's degree; qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.