JOB POSTING FOR Administrative Assistant: Disaster Restoration Company, specializing in water, fire, and mold damage is looking to hire an enthusiastic, career-minded individual to become a successful part of our team. We provide emergency services to clients suffering property disasters/emergencies. As our front-line customer contact, you will be responsible for providing professional, friendly service in our fast-paced environment. Your day will consist of answering phone calls, scheduling our technicians and obtaining insurance contact and billing information. Responsibilities and Duties Ensure positive customer experience with every interaction. Respond to emergency phone calls, communicate with technicians, schedule workflow. Perform administrative and office support activities for multiple supervisors. Data entry in company systems, look over estimates and update as necessary. Communicate with homeowners and insurance adjusters regarding services. Keep schedule up to date Maintain a strong work ethic Qualifications and Skills Speaks clearly and effectively to customers, insurance agents, and adjusters Attention to detail is a MUST Experience with Windows, Microsoft Office (including Excel, Word, and Outlook), and Internet Explorer. Must be able to navigate all with ease. Strong organizational skills Ability to maintain composure during stressful situations Capable of handling customer concerns Applicants must be able to pass a background check with no felony convictions Strong aptitude to learn new processes and procedures. Strong aptitude to learning and utilizing software programs. Be on an on-call rotation to answer calls that come in after hours- respond to the answering service on your assigned days. Attendance is very important, must be reliable. Office is located in Niles, IL. Must have reliable transportation. Must be able to work 5 days a week, start time 8:30 to 4:30 - will be part of a weekend on-call rotation- on assigned weekends you do not have to come in at the office, can work from home. Benefits include: Sick time/Vacation time, birthday pay, paid for major holidays, health Insurance, 401k, cell phone reimbursement Salary: Full-time Salary: $20-22/hour based on experience Compensation: $20.00 - $22.00 per hour Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC. Apply with Indeed (if you already have a resume on Indeed) Or apply here. * required fields First Name * Last Name * Email * Phone * Yes, Text Me! I want to get text messages for this job from ServiceMaster by Zaba Restoration 7378. How many years of administrative experience do you have working in a fast-paced, shared office environment? * What is your experience level with Microsoft Office? * How often in your work experience have you worked independently with little supervision? * How much experience do you have with customer interaction and conflict resolution? * Are you legally authorized to work in the United States and can commute to our office? * Great Company Culture Competitive pay Exciting work that makes real differences in people’s lives #J-18808-Ljbffr