About Us:
Midtown Insurance Group is a client-focused organization providing exceptional service in the insurance industry. We’re looking for a friendly, organized, and reliable Administrative Assistant to support day-to-day office operations and help maintain excellent communication with our clients and prospects. This in person position is Monday through Friday with anticipated hours of 8:30AM-5PM. All communication will be through this online portal; please do not call our office regarding this position.

Key Responsibilities:

• Serve as the first point of contact for incoming client and prospect calls

• Take accurate messages and direct calls to the appropriate team member

• Answer basic client questions professionally and efficiently

• Ensure outgoing mail is prepared and sent on time

• Assist in obtaining required documents from current clients

• Scan and file documents into our digital management system

• Monitor and manage office supply levels and reorder as necessary

Qualifications:

• Strong communication and customer service skills

• Highly organized with attention to detail

• Ability to handle multiple tasks in a fast-paced environment

• Comfortable with basic computer programs (Microsoft Office, document management systems, scanning documents software)

• Prior administrative assistance experience required

• We're looking for someone who is dependable. They may not have insurance experience now, but may potentially look at getting their license in the future

Benefits:

• Paid time off