Administrative Assistant/ReceptionistBiltmore Insurance Services is seeking a dependable and detail-oriented Administrative Assistant to provide essential operational and administrative support to our team. This role is in-office and plays a key part in keeping daily office functions running smoothly and supporting internal staff with organization, communication, and coordination.The ideal candidate is organized, proactive, and comfortable managing multiple priorities in a fast-paced professional environment.Key Responsibilities:Provide administrative support to managers and team members across departmentsAnswer and route phone calls; take messages and respond to general inquiriesAssist with taking payments from our clientsPrepare, format, and distribute correspondence, reports, and internal documentsMaintain electronic and paper filing systems in an organized and compliant mannerOrder office supplies and assist with general office operationsAssist with data entry, record maintenance, and basic reportingReceive, sort, and distribute mail and deliveriesSupport special projects and other administrative tasks as assignedQualifications & Skills:High school diploma or GED required; additional education a plusBilingual: Spanish and English - required13 years of administrative or office support experience preferredStrong organizational and time-management skillsExcellent written and verbal communication skillsProficiency in Microsoft Office (Outlook, Word, Excel, Teams)Ability to multitask, prioritize, and meet deadlinesProfessional demeanor with a customer-service mindsetHigh attention to detail and confidentialityWhy Join Biltmore Insurance Services?Supportive, team-oriented work environmentCompetitive compensation and benefits16 days of PTO11 paid HolidaysOpportunities for professional growth and developmentStable and respected organization within the insurance industrySkills:Time Management Skills: AdvancedMulti-Tasking: AdvancedVerbal & Written Skills: AdvancedInterpersonal Skills: ExpertBehaviors:Dedicated: Devoted to a task or purpose with loyalty or integrityTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivations:Self-Starter: Inspired to perform without outside helpEducation:High School or better.Experience:1-3 years: Administrative or office support experience preferredEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.