Administrative Assistant

Company Description Burdi Motorworks is a family-owned and operated auto repair shop located near O'Hare Airport, just outside Chicago, specializing in Mercedes and Sprinter repair for over 25 years. The shop focuses on delivering high-quality workmanship, convenience, and value, positioning itself as a trusted alternative to dealership service centers. As a full-service center, Burdi Motorworks uses factory-trained technicians and advanced diagnostic tools to provide expert service while controlling costs. Team members join a customer-focused environment that values integrity, technical excellence, and long-term relationships.Position: Administrative Assistant/ReceptionistPay: $24-28 per hourRole Description The Administrative Assistant is a full-time, on-site role based in Schiller Park, IL. This role supports daily shop operations by managing incoming calls, greeting customers, and coordinating appointment scheduling. Responsibilities include maintaining customer records, processing invoices and payments, preparing service documents, and assisting with parts and service coordination. The Administrative Assistant also helps with filing, data entry, and basic office organization to ensure a smooth workflow for technicians and leadership. This position works closely with the management team to provide clear communication, efficient administrative support, and an excellent customer experience.QualificationsStrong Administrative Assistance and Clerical Skills to manage records, schedule appointments, and support daily office operations.Professional Phone Etiquette and Communication skills for interacting with customers, vendors, and team members.Experience with Executive Administrative Assistance or supporting management in organizing tasks, documents, and follow-up activities.Proficiency with office software (e.g., MS Office or Google Workspace) and basic data entry.Ability to prioritize tasks, manage time effectively, and work in a fast-paced, customer-focused environment.High level of reliability, attention to detail, and commitment to accurate recordkeeping.Prior experience in an automotive or service-focused business is beneficial but not required.High school diploma or equivalent; additional administrative or office training is a plus.Job Duties:Greet customers at front door with warmth and customer service.Answer phones and field questions (any repair questions go to service advisors)Register customers and start initial intake paperworkManage online appointments and scheduling.Collect payments from customers.Ensure that waiting area is orderly and customers are comfortable.Call customers to notify them about the status of their vehicle.Assist Office Managers with any filing and organizing billing statements.Assist with bookkeeping and data entry into QuickBooks.Assist with product deliveries and returns.Create and manage email campaigns.Create posts and manage social media accounts ie Facebook.Bilingual (Speaking Polish, Russian, Ukrainian, Spanish and/or Italian is a plus)*Quickbooks Training will be provided.Skills:Automotive Receptionist Experience is a plus.Bilingual Speaking is a major plus.Proficient verbal and written communication.Proficiency in operation of a computer, internet, and scheduling.Experience with Quickbooks is a plus.Experience with Scheduling is a plus.