Administrative Assistant

Full-time · In person · $40,000–$45,000 per yearHelp people feel welcome, supported, and cared for.Psychological Counseling Services (PCS) is seeking a friendly, organized, and dependable Administrative Assistant to join our team. In this role, you’ll help create a welcoming experience for clients while providing the administrative support that keeps a busy counseling practice running smoothly.The right person brings compassion to every interaction, pays close attention to details, and communicates clearly. You’ll work alongside a dedicated team in a positive, supportive environment where priorities can shift throughout the day.What You’ll DoWelcome and assist clients with warmth, professionalism, and discretion.Answer phone calls and respond to emails, providing clear information and attentive service.Schedule appointments and coordinate multiple therapist calendars.Process payments accurately.Maintain organized, accurate client records, office documents, databases, and files.Assemble and prepare client materials.Review information for accuracy and completeness.Coordinate with colleagues to address scheduling needs, resolve routine questions, and keep daily operations moving.Protect client privacy and maintain confidentiality in accordance with HIPAA requirements and office procedures.What You’ll BringAt least two years of front desk, scheduling, or administrative experience.Strong customer service skills, including active listening, empathy, and thoughtful problem-solving.Excellent organization and attention to detail.The ability to manage multiple responsibilities, adjust to changing priorities, and remain composed in a fast-paced environment.Clear, professional verbal and written communication.Proficiency in Microsoft Office applications and comfort learning new software.Familiarity with office equipment and phone systems.An understanding of HIPAA requirements and a commitment to protecting confidential information.A collaborative approach and a positive, professional attitude.Preferred education: An associate’s or bachelor’s degree from an accredited college or university.Compensation and BenefitsAnnual salary: $40,000–$45,000Benefits include:Health insuranceDental insuranceVision insuranceHealth savings accountPaid time offWorking at PCSThis is a full-time, in-person position in Scottsdale, Arizona. You’ll be part of a team that values compassionate service, clear communication, and mutual support.If you enjoy helping people, keeping details organized, and contributing to a caring team, we encourage you to apply.