TITLE: Administrative Assistant (Part-time)

DEPARTMENT: Continuing Education (CE)

REPORTS TO: Dean of Continuing Education

STATUS: Temporary, hourly, Part-time, Monday through Friday, 10 a.m. to 3 p.m.

SALARY RANGE: $16-20 / hr.

­­­­­­­­­­­­­­­­­­­­­­Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community. In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve. As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education.

FUNCTION:

Provide administrative support to the Dean and Associate Director of Continuing Education. Provide technical support for postgraduate and continuing education programs. May involve occasional weekends and evening hours. This position is expected to be offered for one year.

ORGANIZATIONAL RELATIONSHIPS:

Reports to the Dean of Continuing Education; indirectly reports to the Associate Director.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Set up asynchronous online CE programs and attach course materials.
• Support and maintain all asynchronous CE content.

· Serve as registrar for sponsored weekday and weekend seminars.

• Assist in training departmental staff and work-study.
• Serve as customer service representative using telephone, email, and website.
• Provide guidance to doctors regarding continuing education programs to meet their licensure, certification, and/or providership requirements.
• Assist doctors in the registration and payment process for sponsored programs in the various delivery systems, to include classroom, webinar, and online courses.
• Set up webinar programs and attach course materials
• Host/moderate sponsored webinar programs.
• Coordinate and train the instructors of sponsored online programs so they have a full understanding of the course delivery format.
• Process attendance rosters for sponsored and Co-sponsored programs.
• Set up and coordinate with Educational Technology department the sponsored course materials for weekend programs held in Seneca Falls, NY
• Assist in developing and distributing departmental marketing materials.
• Other tasks assigned by supervisor.

METHODS OF ACCOUNTABILITY:

• Performance evaluations by the Dean in consultation with the Associate Director.

MENTAL AND PHYSICAL REQUIREMENTS:

• Excellent written, oral, and communication skills.
• Strong customer service skills with the ability to maintain a professional demeanor in a fast-paced office environment.
• Ability to take initiative, ask questions, seek clarification, and make decisions.
• Attention to detail and accuracy, with excellent organizational skills.
• Ability to evaluate and prioritize workload.
• Attention to detail and accuracy.

QUALIFICATIONS:

• A high school diploma or equivalent is desired.
• A background of one to three years in customer service with prior office experience required.
• Knowledge of Microsoft Office and related software packages.

If you are interested in applying for this position; please submit a cover letter of interest, resume and contact information for three professional references to: the Office of Human Resources, 2360 State Route 89, Seneca Falls, NY 13148, or e-mail your response to: humanresources@northeastcollege.edu

* Employment is subject to the favorable result of a background investigation and where applicable, confirmation of appropriate degrees and credentialing.

Northeast College of Health Sciences is an Equal Opportunity employer and does not discriminate against students or employees on the basis of age, race, color, creed, gender, sexual orientation, or handicapping conditions (or any other protected status) in its educational programs, financial aid, activities, admissions and employment practices.