New England Inns & Resorts Association (NEIRA) Stratham, NH (In-Office)

30–32 hours per week | Flexible weekday schedule (Monday–Friday)

Hourly range of $20-$24 per hour.

About Us

New England Inns & Resorts Association (NEIRA) has been an industry leader since 1907, proudly representing over 350 uxury resorts, inns, bed and breakfasts, hotels, and motor inns across New England. Known for its dedication to gracious hospitality, NEIRA fosters collaboration among its members to deliver unforgettable guest experiences. Each property, from cozy country inns to grand luxury resorts, reflects the association’s commitment to exceptional service. NEIRA supports travelers in finding the perfect accommodations for their New England adventures.

About the Role

NEIRA is seeking a detail-oriented Administrative Assistant to support our small, collaborative team. This hands-on role includes phone coverage, administrative support, bookkeeping tasks, and day-to-day office operations. It’s ideal for someone who enjoys staying organized and keeping things running smoothly behind the scenes.

Key Responsibilities

Financial & Bookkeeping

·      Manage accounts receivable/payable, reporting, and collections

·      Oversee gift card sales, redemptions, and recordkeeping

Gift Card Program & Customer Support

·      Process orders and respond to customer inquiries

·      Handle phone and email communication related to orders

Administrative & Team Support

·      Provide day-to-day administrative support across the team

·      Maintain member, board, and committee records

Events & Programs

·      Assist with planning and execution of events, including the annual conference

·      Support registration and onsite logistics

Office & Foundation Support

·      Manage office supplies and event materials

·      Support educational foundation initiatives, including auction and scholarship efforts

What We're Looking for

·      Strong organizational skills and attention to detail

·      Ability to manage multiple tasks and priorities

·      Experience with administrative support and/or bookkeeping

·      Comfortable with customer service (phone and email)

·      Positive, team-oriented mindset

What Makes this Role Unique

·      Flexible weekday schedule (30–32 hours/week)

·      Small, supportive team environment

·      Variety in day-to-day responsibilities

·      Opportunity to work within New England’s hospitality industry