Job Title: Administrative Assistant 3
Duration: 9 Months with possible extension
Work Schedule: Mon Fri 37.5-hour week
Interview: Phone and in-person
Location: Indianapolis, IN 46204
Work Arrangement: ONSITE

Purpose of Position /Summary:

Provides administrative support. Duties may include researching multiple databases, data entry, document analysis, filing, preparing outgoing mail, sorting incoming mail and other duties as required.

Overview:

4 to 5 years of experience. Involved in a variety of administrative duties involving judgment in the application of relatively standardized administrative precedents, policies, and procedures.

Duties:

• Enter provider enrollment information with 100% accuracy and within 3 business days.
• Communicate professionally with clients to request additional information and follow up on those requests until task is complete.
• Make supervisor aware of any questions you have about data entry before you enter the data and respond to customer.
• Perform filing, document storage preparation and other administrative duties. Assist Dedicated Funds staff with special projects.
• Analyze medical malpractice filings to verify information is complete and accurate; and enter information in database with 100% accuracy and within 10 business days of receipt.
• Review incoming documents to identify information to be redacted. Determine whether they should be scanned, filed or routed to other staff.

Job Requirements:

• Strong customer service skills.
• Basic knowledge of computer procedures, familiarity with Microsoft Office products.
• Ability to draft email correspondence using correct grammar, spelling, and punctuation.
• Ability to attend to detail and maintain accuracy and confidentiality.
• Strong organizational skills.
• Ability to consistently work Monday-Friday, 37.5-hour week.

Difficulty Of Work:

Incumbent uses judgment to recommend appropriate methods and procedures to handle a wide range of situations encountered. Individual cases may involve multiple variables to be considered which could significantly affect possible outcomes for the program involved.

Required/Desired Skills