About Us

Pinnacle Fertility is a leading fertility care platform dedicated to fulfilling dreams by building families. We support a nationwide network of fertility clinics, providing innovative technology, compassionate patient care, and comprehensive fertility treatment services to ensure a seamless, high-touch experience for every family. Learn more about us at the Role

The Administrative Coordinator is a vital part of the patient care experience, serving as a consistent and compassionate presence for individuals navigating their fertility journey. This role plays a key part in ensuring that daily clinic operations run smoothly while helping patients feel supported, informed, and cared for. Working closely with a collaborative, multidisciplinary team, the Administrative Coordinator helps foster a seamless and supportive environment focused on delivering exceptional care.

We are seeking an Administrative Coordinator to join our dedicated team at Pinnacle Fertility – Washington. This is a full-time, onsite role working Monday through Friday from 8:30 AM to 5:00 PM, with the flexibility to be based out of our Seattle, Bellevue, or Everett clinic locations.

Key Responsibilities

• Accurately document patient interactions, lab, and ultrasound results in the EMR.
• Provide emotional support and respond to patient questions and concerns.
• Schedule appointments and coordinate referrals, orders, and medical records.
• Assist with medication prior authorizations, prescriptions, and refill requests.
• Manage medication inventory, including samples and consignment stock.
• Support completion of FMLA paperwork and work/school release letters.
• Collaborate with outside agencies to support continuity of care.
• Assist with additional administrative tasks and other duties as assigned.

Education & Experience

• Education: High school diploma required.
• Experience: Minimum 1 year of experience in customer service, front desk, or administrative support (preferred).
  • Experience in women's health or healthcare is a plus.
• Skills:
  • Strong customer service skills with a professional, patient-centered approach.
  • Excellent communication, organizational, and problem-solving skills.
  • Strong time management and multitasking abilities, with the ability to work independently and prioritize effectively.
  • Empathy, adaptability, and a collaborative mindset within a multidisciplinary team.

Compensation & Benefits

• Hourly Rate: $21.30- $30.28 per hour (final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse and inclusive environment. We serve everyone, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we celebrate the diversity of our patients, we value the diversity within our team. We believe diversity drives innovation, enhances patient care, and creates opportunities for growth. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.