We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for—with an eye toward the future.

Our mission is to empower our employees to serve, build a workplace people love, leverage technology, grow responsibly, and maximize owner return and satisfaction. Our work is guided by our core values: Trust, Respect, Development, Adaptability, and Sustainability.

Position Summary

The Administrative Coordinator provides high-level administrative and organizational support with a strong focus on execution, tracking, follow-through, and coordination. This role is ideal for someone who is highly organized, detail-oriented, and comfortable supporting multiple leaders or departments in a fast-paced, operations-driven environment.

This position does not require analysis or decision-making authority—success is defined by accuracy, organization, responsiveness, and the ability to close the loop on assigned administrative tasks.

Key Responsibilities

Calendar, Email & Administrative Coordination

• Manage calendars, schedule meetings, and coordinate appointments for managers and leadership
• Monitor shared inboxes, route requests appropriately, and track action items to completion
• Coordinate meeting logistics, materials, and administrative follow-ups
• Organize incoming requests by priority and urgency while maintaining confidentiality
• Support multiple leaders or departments with competing priorities

Case & Dashboard Tracking (Administrative Only)

• Enter, update, and maintain information in trackers, logs, and shared dashboards
• Monitor deadlines, milestones, and handoffs to ensure timely completion
• Track progress only (no analysis or resolution authority)
• Escalate missing, overdue, or stalled items according to established procedures
• Maintain accurate and well-organized documentation related to tracked items

Documentation & File Management

• Organize, file, and maintain operational and compliance documentation
• Ensure version control, accuracy, and accessibility of files
• Coordinate document collection with internal teams and external partners as directed

General Administrative Support

• Prepare routine correspondence and administrative documentation
• Maintain organized electronic and physical filing systems
• Coordinate office logistics, supplies, and vendor support
• Support standardized workflows, templates, and procedures
• Perform additional administrative duties as assigned

Professional Judgment & Follow-Through

• Maintain accurate calendars, records, and trackers
• Exercise sound administrative judgment when prioritizing and escalating tasks
• Proactively follow up on incomplete or pending items
• Handle sensitive and confidential information with professionalism and discretion

Essential Skills

• Experience supporting multiple leaders or departments in a shared-services environment
• Strong ability to manage competing priorities and track deadlines
• Excellent written and verbal communication skills
• High level of professionalism, discretion, and reliability
• Proficiency with Microsoft Office and collaboration tools (Outlook, Word, Excel, Teams, SharePoint, Smartsheet, or similar)
• Exceptional attention to detail, organization, and follow-through
• Familiarity with administrative case tracking, ticketing, or dashboard systems

Required Experience

• 3+ years of administrative or office support experience

Preferred Experience

• Experience in property management, affordable housing, real estate, or operations-focused environments
• Experience supporting multi-site or high-volume operational teams
• Experience with tracking and coordination tools such as Smartsheet, , or SharePoint
• Familiarity with property management platforms (Yardi, AppFolio, RealPage, MRI, or similar)
• Experience working within standardized procedures, SOPs, or workflow-driven environments

Physical Requirements & Work Environment

• 5–7 hours of sitting, reading, and typing daily
• 1–3 hours of walking daily
• Regular use of computer and office equipment
• Occasional bending, reaching, kneeling, crouching, and stair climbing
• Regular lifting of up to 30 pounds
• Vision and communication abilities sufficient for office, phone, and in-person interaction

The work environment may include exposure to varying weather conditions. Noise levels are moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.